Recurring Charges: Why You're Still Asked to Make a Payment
HostGator will attempt to process your recurring charges using the payment method you selected. However, payment processing companies sometimes decline a recurring payment without providing a specific reason.
If you are experiencing issues with payment by credit card, you should contact your card issuer for clarification. The article below also outlines some commonly occurring problems related to recurring billing issues:
Suggested Solutions
The options available if your recurring payment is declined are:
1. Choose a different credit card
You may use another credit card. Be sure to ask the issuer about their policy regarding recurring payments.
2. Choose a different payment method
The most popular alternative to credit cards is PayPal, and you can set up recurring payments by creating a PayPal billing agreement.
3. Pay your invoices manually
You may log in to your Customer Portal every month and pay your invoices manually if automated billing continues to fail.