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Monitor Your Server's Status


The WHM allows you to check your server's current status and all services running on your server.

Please note that the Service Status section is only available in WHM.

To check your server's status:

  1. Log in to WHM.
  2. Use the Search box in the left-hand menu or at the top-right corner to search for the Server Status section.

    Service Status search

  3. Click Service Status.

    WHM - Server Status

  4. You will be presented with your Service Status.

    Service Status Page

If you believe you are experiencing a data center or network-related issue, please check our network status forum page or contact us via phone or chat for additional information.

How to know if your server is down

If you cannot access your emails, websites, and control panels, your server may be down.

Third-party monitoring services may not accurately determine the server status due to how the network uptime is checked remotely. This can cause a discrepancy when compared to the Server Apache status and activity.

Please contact us via phone or chat if you feel your server has been down for any length of time. We will investigate the server availability to determine if any issues have occurred during the reported time.

Shared and Reseller hosting

We monitor all shared servers. If you suspect your server may be down, please contact us via phone or chat for confirmation.


KVM VPS and Dedicated hosting

The Customer Portal allows you to reboot your KVM VPS and Dedicated servers. Please check the article How to Reboot Your VPS/Dedicated Server for detailed instructions.

Need further assistance? HostGator's Support is here to help! Please contact us via phone or chat so we can assist you!


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