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Knowledge Base

How to Create and Manage Email Accounts - Plesk

Learn how to create and manage email accounts in Plesk with step-by-step guidance. This article covers setting up mailboxes, configuring key settings, and updating account details quickly and efficiently.

  1. Log in to Plesk.
  2. Select Mail from the left menu.

    HostGator - Plesk Mail Tab

  3. Click Create Email Address.

    HostGator - Plesk Create Email Address

  4. Specify the following mailbox settings.

    HostGator - Plesk Create Email Address

    • Email address. Type the left part of the email address before the @ sign, and if you have several domain names on your account, select the domain name under which the email address will be created.
    • Can be used to log in to Plesk. Select this option if you want Plesk to create an additional user for the mail account owner. By default, this user has the Application user role. You can change this role and other users’ settings later. 
    • External email address. Specify an email that will be used to reset your password if you lose access to your primary email address.
    • Password. Set the password for accessing the mailbox. If you keep the option "Can be used to log in to Plesk" selected, the user will use the mailbox password to log in to Plesk.
    • The maximum number of outgoing email messages. This setting is displayed only if your hosting provider has enabled outgoing mail limitations. If so, you can either limit the number of messages per hour or leave the default value.
    • Mailbox. Turning off this option makes sense only if you want to use this address as a mail forwarder, forwarding all incoming mail to another address.
      If you leave Mailbox selected, specify the mailbox size or use the default size defined by the provider’s policy or your service plan.
    • Description in Plesk. You can add additional information about the email address. This information will be displayed in the list of email addresses on the Mail section of your subscription. The hosting provider and anyone who has access to this mailbox will be able to view this description.
  5. Click OK.

How to manage email accounts

  1. Select Mail from the left menu.

    HostGator - Plesk Mail Tab

  2. Click on the email address you want to configure.

    HostGator - Plesk Email Address to Manage

  3. Here you can easily change the settings.

    HostGator - Plesk Email Address Manage

  4. Click OK to save the changes.
How can we help you? Please contact us via phone or chat if you need assistance.

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