Getting Help - Tools to Get the Best Support
HostGator team of customer service representatives, server administrators, and sales professionals staff are here 24/7/365 in case you ever have any questions.
Before going to Live Support
Before you go to live support, you may be able to find the answers you seek through the following resources:
HostGator Knowledge Base
Check out the informative articles in the HostGator knowledge base! It contains hundreds of articles that address commonly asked questions and issues, including helpful video tutorials and tours of some of our most popular features.
HostGator Tips and Readings
Our HostGator Blog is also an excellent resource for tips on web hosting a whole lot more. It contains broad information on specific topics and reading articles with helpful tips.
Which support method is best for your issue?
Live chat support is a great method for quick answers to simple questions and problems. HostGator's chat technicians are more than happy to help troubleshoot and understand issues relating to email, control panels, FTP, etc. Our chat agents can help with many sales and billing questions and explain most HostGator policies and procedures.
To contact us via live chat, please visit:
HostGator's phone agents are available like live chat support representatives who can address most essential issues and concerns. The most complicated problems, however, may require a support ticket.
For our contact information, please see: