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cPanel is Missing Name Servers and Site IP

 

In March 2021, we updated our cPanel version. You will find that it allows for a similar experience to other standard cPanel platforms. At the moment, we are working on updating our cPanel version so that nameservers are listed in the General Information section and that Site IP is the same as Shared IP Address. 

While we are working on getting these updated, check out the following articles showing you the locations to find your name servers and shared IP address.

  • This article will guide where you can find your Name Servers:  What Are My Name Servers?
         
         Option 1: In Your Welcome Email
         Option 2: In Your Customer Portal
     
  • This article will show you how to find your Shared IP Address: What is My Server Address?
         Option 1: In Your Welcome Email
         Option 2: In Your Customer Portal
Need additional assistance? HostGator's Support is here to help. Please contact us via phone or chat so we can assist!
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