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WHM Modify an Account

The WHM has a Modify an Account function that allows users to update the cPanel(s) they previously created. This article discusses how you can customize your cPanel's settings via WHM.

The WHM shown in the video below may look slightly different. However, the functionality described should still be the same.

To modify an account in WHM:

  1. Log in to WHM.
  2. Using the left menu, look for Account Functions, then select Modify an Account.

    WHM - Modify an Account

    You can also use the search box on the top left to look for the Modify an Account function.
  3. On the right pane, click for the domain you wish to modify.

    Modify an Account - Select Domain

  4. Click the Modify button.
  5. On the next page, modify the information you wish to change. Your options include:
    • Basic Information - This section allows you to edit the primary domain name, username, account owner, contact email, and default locale for the cPanel account.

      Modify an Account - Basic Information

    • Resource Limits - This section allows you to edit the package and limits for disk quota, bandwidth, email accounts, FTP accounts, mailing lists, SQL databases, subdomains, parked domains, and addon domains.

      Modify an Account - Resource Limits

    • Privileges - This section allows you to edit reseller privileges, CGI privileges, and shell access.

      Modify an Account - Priviliges

    • DNS Settings - This section allows you to edit DKIM and SPF settings for an account.

      Modify an Account - DNS Settings

    • Package Extensions - If there are package extensions included on an account or its package, you may be able to edit certain variables in this section.
  6. Click Save when done.
    • If the settings you have selected do not match an existing package, the Package Conflict Resolution dialog box will appear with the following options:
      • Upgrade/downgrade the account to a package that matches the new properties
      • Create a new package with this name.
      • Update package with new values.
      • Set the account to have no package.
      • Keep this account on the package (not recommended).