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What to Do When CodeGuard Goes Over Quota

This article will provide you options in dealing with over quota accounts.

When your CodeGuard account goes over quota, there are two things you can do:

  1. Upgrade your current plan. To upgrade, please check this article: How to Upgrade CodeGuard.
  2. Reduce the storage space of your CodeGuard by:

How to Permanently Delete Old Backups in CodeGuard

Note: Please proceed with caution. This action is final and irreversible. 
  1. Log in to your Customer Portal.
  2. Click the Hosting tab, then Manage under the desired hosting package.

    Customer Portal - Hosting Tab

  3. On the next page, click Manage in the CodeGuard section.

    Customer Portal - CodeGuard

  4. Click the Login to CodeGuard link.

    Login to CodeGuard

  5. In the CodeGuard Dashboard, scroll down to the Website Backup section. Click the domain you wish to update. 

    CodeGuard Website Backup Section

  6. You will be redirected to the domain console in CodeGuard. This section will show the Files, Databases, Restore, Settings, and Issues for a specific domain name.

    Codeguard Domain Console

  7. Click on the Settings tab.
  8. Scroll down to the Backup History Management.  It is impossible to delete an individual backup; you can select a date and delete all backups before the chosen date.

    delete backup


How to Exclude a Content from Website Backup in CodeGuard

  1. Log in to your Customer Portal.
  2. Click the Hosting tab, then Manage under the desired hosting package.

    Customer Portal - Hosting Tab

  3. On the next page, click Manage in the CodeGuard section.

    Customer Portal - CodeGuard

  4. Click the Login to CodeGuard link.

    Login to CodeGuard

  5. In the CodeGuard Dashboard, scroll down to the Website Backup section. Click the domain you wish to update. 

    CodeGuard Website Backup Section

  6. You will be redirected to the domain console in CodeGuard. This section will show the Files, Databases, Restore, Settings, and Issues for a specific domain name.

    Codeguard Domain Settings

  7. Click on the Settings tab.
  8. Navigate to the Backup Content. Then click on the Manage Backup Content button.

    Manage backup button

  9. Click on the Select a New Pattern to Exclude link. Exclusion rules link
  10. Choose the files you wish to exclude from the backup. Then click on the Update button.

    update exclusions


How to Adjust Backup Retention Period in CodeGuard

  1. Log in to your Customer Portal.
  2. Click the Hosting tab, then Manage under the desired hosting package.

    Customer Portal - Hosting Tab

  3. On the next page, click Manage in the CodeGuard section.

    Customer Portal - CodeGuard

  4. Click the Login to CodeGuard link.

    Login to CodeGuard

  5. In the CodeGuard Dashboard, navigate to the Settings tab on the top-right corner. Then click on the Account tab.

    Account tab

  6. Navigate to the Backup Retention Settings. Select when will the old backups be removed from your account.
    Note: The change made in the Backup Retention Settings is applied to all websites and databases in your account.

    backup retention settings

    Need additional assistance? HostGator's Support is here to help. Please reach out to us via phone or Live Chat so we can assist!