What to Do When CodeGuard Goes Over Quota

This article will provide you options in dealing with over quota accounts.

When your CodeGuard account goes over quota, there are two things you can do:

1. Upgrade your current plan. To upgrade, please check this article: How to Upgrade CodeGuard.
2. Reduce the storage space of your CodeGuard by:
   • Permanently Deleting Old Backups ⤵
   • Excluding Content from Website Backups ⤵
   • Adjusting Backup Retention ⤵

How to Permanently Delete Old Backups in CodeGuard

1. Log in to your Customer Portal.
2. Click the Hosting tab, then Manage under the desired hosting package.

   

3. On the next page, click Manage in the CodeGuard section.

   

4. Click the Login to CodeGuard link.

   

5. In the CodeGuard Dashboard, scroll down to the Website Backup section. Click the domain you wish to update. 

   

6. You will be redirected to the domain console in CodeGuard. This section will show the Files, Databases, Restore, Settings, and Issues for a specific domain name.

   

7. Click on the Settings tab.
8. Scroll down to the Backup History Management.  It is impossible to delete an individual backup; you can select a date and delete all backups before the chosen date.

   

How to Exclude a Content from Website Backup in CodeGuard

1. Log in to your Customer Portal.
2. Click the Hosting tab, then Manage under the desired hosting package.

   

3. On the next page, click Manage in the CodeGuard section.

   

4. Click the Login to CodeGuard link.

   

5. In the CodeGuard Dashboard, scroll down to the Website Backup section. Click the domain you wish to update. 

   

6. You will be redirected to the domain console in CodeGuard. This section will show the Files, Databases, Restore, Settings, and Issues for a specific domain name.

   

7. Click on the Settings tab.
8. Navigate to the Backup Content. Then click on the Manage Backup Content button.

   

9. Click on the Select a New Pattern to Exclude link. 
10. Choose the files you wish to exclude from the backup. Then click on the Update button.

    

How to Adjust Backup Retention Period in CodeGuard

1. Log in to your Customer Portal.
2. Click the Hosting tab, then Manage under the desired hosting package.

   

3. On the next page, click Manage in the CodeGuard section.

   

4. Click the Login to CodeGuard link.

   

5. In the CodeGuard Dashboard, navigate to the Settings tab on the top-right corner. Then click on the Account tab.

   

6. Navigate to the Backup Retention Settings. Select when will the old backups be removed from your account.
   Note: The change made in the Backup Retention Settings is applied to all websites and databases in your account.

   

   Need additional assistance? HostGator's Support is here to help. Please reach out to us via phone or chat so we can assist!