Website Builder - Managing Plans
At this time, the only way to change your Website Builder theme is to cancel the plan and start a new plan for the same domain. We recommend using the free Basic plan until you are satisfied with your theme.
If you have already purchased an upgraded plan and wish to change your theme, please contact us via phone or chat for assistance.
Our new Website Builder has a great deal of flexibility to serve different users' different needs. Whether you need to upgrade, downgrade, or cancel so that you can try a new platform. Please click the links below to guide you step by step:
If you want to know more about the features of each plan, please use the chart on the following article:
Upgrade your Website Builder
Upgrading your Website Builder plan is quick and easy:
- Log in to your Customer Portal.
- Select Hosting in the side menu.
- Locate the hosting package that has the Website Builder, which you would like to upgrade, and click Manage for that hosting package.
- Click Manage on the Website Builder card.
- Click the Change Plan button next to the domain you want to upgrade.
- Click the Change Plan button beneath the plan you wish to upgrade.
An invoice will be generated for your account for the price difference between the plans, which you may choose to pay on this page or pay at a later time using Billing within the Customer Portal.
Downgrade your Website Builder
To downgrade to a plan with fewer features:
- Log in to your Customer Portal.
- Select Hosting in the side menu.
- Locate the hosting package that has the Website Builder, which you would like to downgrade, and click Manage for that hosting package.
- Click Manage on the Website Builder card.
- Click the Change Plan button next to the domain you want to downgrade.
- Click the Change Plan button beneath the plan you wish to downgrade.
You will then be returned to the Website Builder management page, and your plan will be successfully downgraded.
Cancel your Website Builder
Before canceling your HostGator Website Builder plan, you will need first to downgrade it to the Basic plan:
- Log in to your Customer Portal.
- Select Hosting in the side menu.
- Locate the hosting package with the Website Builder, which you would like to cancel, and click Manage for that hosting package.
- Click Manage on the Website Builder card.
- Click the Change Plan button next to the domain you want to cancel.
- Click the Change Plan button beneath the Basic plan.
- You will be returned to the Website Builder management page.
- Click the cogwheel icon for Options to the far right and select Delete from the dropdown menu.
- Click the Delete Site button to confirm your cancellation.
