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Open New Ports

What is a port?

A port is a unique identification number used to share a single physical connection to a packet-switched network like the Internet. A port is associated with an IP address of the host and the type of protocol used for communication.

A port is identified for each address and protocol by a 16-bit number, commonly known as the port number. The port number, added to a computer's IP address, creates a unique destination address for a communications session. Data is sent to a specific destination IP address and then routed further to the specific process for that port number.

Example: cPanel uses port number 2082 for logging in. You can thus access your control panel via your domain name or IP address, plus the port:
http://example.com:2082
http://123.45.67.8:2082
Replace the above with your domain name or IP address.

For security reasons, many unused ports are closed by default. In certain circumstances, we can open those ports for you (see below).

Can you give me access to a specific port number?

Shared and Reseller

We can only open outbound ports on Shared and Reseller hosting accounts. Please contact us via phone or Live Chat with this request. Be sure to include the reason why you need this access.

Windows Shared

Please note that this is not available for our Windows Hosting plans.

VPS and Dedicated Server

VPS and Dedicated Server accounts can open new inbound and outbound ports.

To access HG Firewall on your VPS or Dedicated server:

  1. Log in to WHM as root.
  2. Select HG Firewall Administration from the Plugins section in the left-hand navigation bar.

    HostGator WHM Plugin Menu

  3. This will open up the HG Firewall management screen. From here, you may open ports, whitelist or blacklist IP addresses, add custom rules, delete rules, and even stop, start, and restart the firewall service.

    HostGator WHM HG Firewall Administration

For more details on accessing and using HG Firewall Administration, please visit HG Firewall Plugin.

What port numbers can you open?

On the plans where this is possible (see above), we can open any port as long as it is not used for a malicious purpose.