Knowledge Base
Categories: Payment
I Already Sent Payment. Why Am I Still Being Emailed that I Need to Pay?
Are you a new customer? It is possible that you may need to verify your new account and then resubmit your payment. Please read the following article to learn more:
Other Reasons
PayPal eCheck
If you pay with PayPal eCheck, the payment will take several days to clear. Your invoice will remain due until that time.
If you pay late and use eCheck, we will be glad to verify that payment and possibly extend your due date so you may avoid suspension. Please contact our Billing department via phone or chat and provide the PayPal transaction ID in question.
Check or Money Order
If you mailed us the payment, you will continue to receive the non-payment email notification until we receive your payment.
EFT
These payments take extra time to apply, so you will continue to receive the non-payment email notification until we apply your payment.
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