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Knowledge Base

How to Remove a Softaculous Installation in cPanel

This guide explains how to remove a Softaculous installation in cPanel, using WordPress as the example. Before deleting any WordPress install, we strongly recommend creating a full backup of your WordPress website.

If you want to keep your website files, installation directory, WordPress database, or database user, you can do so before removing your script install. In Softaculous, simply uncheck the three removal options based on what you want to keep.

Softacuous - Keep Files

Remove a WordPress Installation in Softaculous

  1. Log in to cPanel. There are two ways to access your cPanel.
    • Option 1: Access your cPanel directly.
    • Option 2: Access your cPanel via your Customer Portal.
      1. Log in to your Customer Portal.
      2. Click Hosting in the left-side menu.

        Customer Portal - Hosting menu

      3. If you have a single hosting package in your account, scroll down to the Quick Links section.


        If you have multiple hosting packages in your account, locate the hosting package you want to manage on the Hosting Packages page, then click its Manage button.

        Hosting tab - Manage button

      4. Under the Quick Links section, click the cPanel button.

        Hosting menu - Quick Links - Launch cPanel

  2. Within cPanel, go to the Software section, then click on the Softaculous Apps Installer icon.

    Softaculous Apps Icon

  3. Click the Installation box.

    Softaculous - Installations Box

  4. On the next page, a list of your current installations will be displayed.

    Softaculous - Script Installations

  5. Locate the WordPress website you wish to remove.

  6. Click the trash icon.

    Softaculous - Remove Icon

  7. You'll get redirected to another page where you can completely remove the installation.

    Softaculous - Removing WordPress

  8. Click the Remove Installation button to delete the WordPress install completely.
  9. A pop-up window will appear requesting confirmation. Click OK.
    Note: This process is irreversible. Once you click OK, all website content of your WordPress install will be deleted.
  10. A progress bar will appear. Once the installation is completely removed, a confirmation prompt will appear.
  11. Click the Return to Overview link to go back to the Softaculous WordPress menu.
Need additional assistance? HostGator's Support is here to help. Please contact us via phone or chat so we can assist!

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