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How to Contact HostGator

HostGator agents are available 24/7/365 to answer your questions and provide assistance with our products and services. You can contact us via live chat or phone, whichever method is most convenient for you!


Live Chat Support

Live Chat is a great way to get quick answers to simple questions and problems. HostGator's chat technicians are more than happy to help you troubleshoot and understand basic issues related to email, control panels, FTP, etc. Our chat agents can also help with sales and billing inquiries.

To contact us via Live Chat, go to https://helpchat.hostgator.com. You can also access the Live Chat icon at the top of any hostgator.com page or from within your HostGator billing account at https://portal.hostgator.com/.


Phone Support

HostGator's phone agents are available 24/7/365 over the phone. Just like in live chats, our phone support representatives can address most of your basic issues and concerns; however, the more complex issues may require a support ticket.

You can reach us at the following numbers:

Toll Free: (866) 96 - GATOR (42867)
Local: (713) 574 - 5287
International: 00+1-713-574-5287

To contact HostGator via phone free of charge, please use Skype or another third party vendor that allows for toll-free international calls. HostGator is not responsible for any fee-related phone charges.

For the most up-to-date and complete contact information for HostGator, including addresses and fax numbers, please visit: