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Checking Service Status and Server Info - WHM

This tutorial will show you how to check the server status of various services and find other information about the server in WHM.

Here are the topics we will discuss in this article.


Viewing the services currently running on the server

The WHM shown in the video may look slightly different. However, the functionality described should still be the same.

To view the services currently running on your server:

  1. Log in to WHM.
  2. Using the search box either on the left-side panel or at the top of the page, search for the Service Status section.

    WHM - Search boxes

    Alternatively, you can expand the Server Status section on the left-side panel, then select Service Status from the list.

    WHM - Server Status - Service Status
  3. The Service Status page is divided into 3 sections — Service Information, System Information, and Disk Information.

Service Information

The Service Information section shows most of the primary services configured to run on the server, their current versions, and their status. This interface will display one of the following statuses:

  • up — The service is running or operational.
  • down — The service is not running or non-operational.
  • pending — The system is waiting to determine the status of the service. This status indicates that the system has temporarily suspended monitoring for the service, which the system uses during service restarts or installations.

WHM- Server Status - Service Information

Note: The results displayed on the Service Status section are for the entire server.  If you're on a Reseller account and there is an issue causing one of the services not to respond normally, the issue may be caused by one of the other accounts on the server that is not within your control. Contact us via phone or Live Chat in this event.

Some services that you may see include the following:

  • exim — Handles sending and receiving emails.
  • pop — Handles POP3 connections for checking email.
  • imap — Handles IMAP connections, also for checking email.
  • httpd — Handles webpage requests.
  • ftpd — Handles uploading and downloading files.

System Information

The System Information section shows the server's load, current memory used, current swap space used, and their status.

WHM - Server Status - System Information

If the server appears to be responding slowly for all services, the Server Load indicates whether there are too many processes running simultaneously on the server.

Note: For most servers, normal load averages are 10 or less, but this can vary based on the specific hardware configuration of a particular server.

Disk Information

The Disk Information section shows the disk devices, their mount points, and their current usage and status.

WHM - Server Status - Disk Information


Viewing the information of the server

The WHM shown in the video may look slightly different. However, the functionality described should still be the same.

To view your server's information:

  1. Log in to WHM.
  2. Using the search box either on the left-side panel or at the top of the page, search for the Server Information section.

    WHM - Search boxes

  3. Select Server Information from the list.

    WHM - Server Status - Server Information

  4. The Server Information page gives us information about the specific hardware configuration of the server.

    For example, you can see the processor installed on the server.
  • Dual-core processors will display as two separate but identical processors.
  • Quad-core processors will display as four separate but identical processors—et cetera.

    WHM - Server Information - Processor Info

    You can also see how much RAM is installed on the server.

    WHM - Server Information - RAM Info

    This page also shows more in-depth information about how the hard drive is partitioned and how much disk space on each partition is currently being used.

    WHM - Server Information - Disk Info