How Do I Deny an IP Address Access? | HostGator Support
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How Do I Deny an IP Address Access?

Do you want to stop someone from visiting your website? The cPanel allows you to block a specific IP address.

This article discusses the following topics:

You may find some links below that will redirect you to your cPanel and its features provided that the following conditions are met:
  • You are logged into your Customer Portal. You can also log in after clicking the link.
  • The hosting package you are attempting to access is either Shared or Cloud.

How to locate a visitor's IP address

  1. Log in to your cPanel.
  2. Look for the Metrics section, then click on Visitors.

    HostGator cPanel Metrics Section

  3. Locate the domain name to view its recent visitors, then click the magnifying lens icon.

    Cpanel site visitor's IP address view

  4. The next page will show you the IP addresses of your site visitors.

    cPanel view site visitors IP address

How to block a specific IP address

Here are the steps outlined in the video guide above.

  1. Log in to cPanel.
  2. Click on IP Blocker in the Security section.

    HostGator cPanel IP Blocker

  3. In the IP Blocker section, add the site visitor's IP address that you wish to deny access to your site on the IP address field.

    HostGator Block an IP address section

  4. Click the Add button. You will be redirected to a successful confirmation page.

How to unblock an IP address

  1. Log in to cPanel.
  2. Click on IP Blocker in the Security section.

    HostGator cPanel IP blocker section

  3. Under Currently-Blocked IP Addresses: locate the IP address you wish to unblock.

    HostGator Cpanel Unblock IP Address

  4. Click the IP's Delete icon.

Deny all

You can also set an option for deny from all, which will deny everyone.

This must be done by coding your .htaccess file as follows:

.htaccess deny all IP

See the article on How to Edit Your .htaccess File for generic instructions that apply to all .htaccess changes.

Note: It is possible to block access to yourself accidentally by using this method. Be sure to allow access via your IP; otherwise, you will be blocked as well. To find your computer's IP Address, use Google to search for 'what is my IP' or go to https://www.google.com/search?q=what+is+my+ip. Google will display your IP Address in the search results. Please note this feature is only available in English.

If you accidentally block yourself, please contact HostGator via phone or chat. You will need to confirm your identity (verify your account) before we can unblock your IP.