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 How Can I Send a Traceroute to HostGator?
Categories: General Information, Advanced Troubleshooting

How Can I Send a Traceroute to HostGator?

To help diagnose network connectivity issues, HostGator recommends running a traceroute and providing the results to our support team.

For Windows users, we recommend using the free WinMTR tool. For instructions, please refer to:

If you are using a Mac, please refer to:

Once you have completed the traceroute, please contact us via phone or chat and provide a screenshot of the results, along with details about the issue you are experiencing. If you already have an open support ticket, please reply directly to that ticket for faster assistance.

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