Knowledge Base

Customer Portal Welcome Email

Thank you for choosing HostGator!

We can't contain our excitement as you join the HostGator family! After you signup and purchase your hosting account, you will receive a Welcome email from us, so make sure to check the email address you used to register your account.

Did not receive the Welcome email?

We get it; sometimes, our emails get lost in translation! Please check your spam folder and email filters just to be sure!

Still can't find your Welcome email? Let us know via phone or chat so we can send it to you again.

Are my passwords secured with HostGator?

Yes! Your password security is one of our top priorities. All emails sent from HostGator containing your account information are encrypted. We also make sure to transmit them across secure channels. So, don't fret!

Did you receive another email from HostGator?

We always want to keep you updated! Every month, we also send you your invoice and payment notifications. Here is an article that has more information about Invoicing and Automatic Billing.

Need additional assistance? HostGator's Support is here to help. Please contact us via phone or chat so we can assist!
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