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  5. Changing MX, A, CNAME Records - Plesk

Changing MX, A, CNAME Records - Plesk

Plesk users can manage their DNS records within the DNS Settings link of their control panel. This area is for advanced users only, so please feel free to request any DNS zone changes by contacting us via phone or Live Chat.

Prerequisite Article

Please click the links below to learn more about where and how to change your DNS records.

Jump to Section

Different versions of Plesk may have slightly different appearances, but the steps, buttons, and icons are the same.

Changing the DNS Zone Records

To navigate to the DNS Editor in Plesk, please follow the instructions below.

  1. Log in to Plesk.
  2. Click the Websites & Domains tab.

    Websites and Domains Tab

  3. Find the domain to be edited.
  4. Click the DNS Settings link.

    DNS Settings tab

  5. Choose from DNS, SOA, or Zone Transfers depending on what changes you wanted to make with your domain.

    DNS Settings

  6. After you make the change, there will be a box on the main DNS settings page for applying the changes to the DNS zone. This is to prompt you that if there are multiple changes that need to be made, they would only be applied once to avoid repeatedly updating the serial number, as that can result in the zone being locked.

    DNS zone update alert


How To Edit an MX Record

  1. Log in to Plesk.
  2. Click the Websites & Domains tab.

    Websites and Domains Tab

  3. Find the domain to be edited.
  4. Click the DNS Settings link. 

    DNS settings link

  5. Click on the existing MX Record under Host to edit.

    Select Domain

  6. Change the Record type to MX.
  7. The Mail domain field should be left blank.
  8. Set the Mail exchange server to the name of your mail server (for example, ghs.google.com).
  9. Priority Number(s) would be provided by the party who gave you the mail exchange server; if not, very high(0) is acceptable.
  10. After making your changes, click OK

    Host to Edit


How To Edit an A Record

  1. Log in to Plesk.
  2. Click the Websites & Domains tab.

    Websites and Domains Tab

  3. Find the domain to be edited.
  4. Click the DNS Settings link.

    DNS Settings tab

  5. Click on the existing A Record under Host to edit.

    Plesk - edit an A record

  6. Keep the Domain name field blank.
  7. Set the TTL to 14400.
  8. For IP Address, enter the new IP of your desired server.

    edit existing A record in Plesk

  9. After making your changes, click OK.

How To Edit a CNAME Record

  1. Log in to Plesk.
  2. Click the Websites & Domains tab.

    Websites and Domains Tab

  3. Find the domain to be edited.
  4. Click the DNS Settings link.

    DNS Settings tab

  5. Click on the existing CNAME Record under Host to edit.

    Edit Cname Record in Plesk

  6. Change the Record type to CNAME.
  7. For Domain name, put in the subdomain you want to host.
  8. For Canonical name, enter the name of your desired server.
  9. Set the TTL to 14400.

    Edit CNAME in Plesk

  10. After making your changes, click OK.

The changes to the DNS Records will take between 4 to 8 hours to update worldwide. For more information about propagation, please refer to the following article:

Need additional assistance? HostGator's Support is here to help. Please contact us via phone or Live Chat so we can assist!