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  5. Browsers are saying that something is not trusted.

Browsers are saying that something is not trusted.

There are a few possible reasons for this:

The certificate domain name may not match the URL you are visiting. Check again using View Certificates to see if the domain name on the certificate matches the domain name in the URL you are going to.

The certificate may not be installed correctly. This can be checked by clicking on View Certificates when you get the error message and seeing if all three certificates are visible.

Internet Option is not using SSL 3.0. Recheck the Advanced section to see the details.

View certificate details in Chrome (Desktop)

  1. Visit a website.
  2. Click on the green padlock in the address bar, and a popup will appear.
  3. Click on Certificate (valid).
  4. The SSL certificate displays.

View Certificate Chrome (Android Device)

  1. Visit a website.
  2. Click on the padlock icon next to the address bar.
  3. Tap on the Details link.
  4. A popup shows the CA information and the security protocol and hashing algorithm used.
  5. Click on Certificate Information to view more details about the certificate.

View Certificate in Firefox

  1. Visit a website.
  2. Click on the green padlock on the left-hand side of the URL bar, and a dropdown will appear.
  3. On the right side of the dropdown, click on the arrow >.
  4. A popup shows organization details.
  5. Click on More Information.

View Certificate in Safari

  1. Visit a website.
  2. In the address bar, double click on the padlock. 
  3. Click on Show Certificate.
  4.  Click on Details.

View Certificate in Microsoft Edge

  1. Visit a website.
  2. Click on the padlock, and you’ll see the name of the certificate issuing authority.
    Note: The name of the Certificate Authority is the only thing you can see as there is no option to view SSL certificate details in Microsoft Edge.