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Browsers are saying that something is not trusted

If your website is showing a "Not Secure" warning, the most common reason is that the SSL certificate may not be installed correctly. You can check this by clicking on View Certificates when you get the error message to see if the domain name on the SSL certificate matches the domain name in the URL you are going to.

How to View Certificate Details in Browsers

Here is how you can view the SSL Certificate or Certificate issuing authority in some of the commonly used browsers

Chrome (Desktop)

  1. Visit a website.
  2. Click on the padlock in the address bar, and a popup will appear.
  3. Click on Connection is secure.
  4. Click on Certificate is valid to view the SSL certificate.

Chrome (Android device)

  1. Visit a website.
  2. Click on the padlock icon next to the address bar.
  3. Tap on the Connection is secure link.
  4. A popup shows the CA information and the security protocol and hashing algorithm used.
  5. Click on Certificate Information to view more details about the SSL certificate.

Firefox

  1. Visit a website.
  2. Click on the padlock on the left-hand side of the URL bar, and a dropdown will appear.
  3. On the right side of the dropdown, click on the arrow >.
  4. A popup shows organization details.
  5. Click on More Information.

Safari

  1. Visit a website.
  2. In the address bar, double-click on the padlock. 
  3. Click on Show Certificate, and then select Details.

Edge

  1. Visit a website.
  2. Click on the padlock, and then select Connection is secure.
  3. You’ll see the name of the certificate issuing authority. (Please note that there is no option to view SSL certificate details in Edge.)

 

How to Remove the "Not Secure" Warning on your Website

To resolve the "Not Secure" warning on your website, you need to correctly install your SSL certificate. This will ensure that your website's status redirects from HTTP to HTTPS.

HostGator offers a variety of SSL certificates for you to choose from.

For more information about our SSL certificates, please visit the following articles.

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