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  5. Why when I add something to cPanel, then go to check and it's not there?

Why when I add something to cPanel, then go to check and it's not there?

This article will help you check your account Statistics. This section will list the account stats, what has been used, and how much of each feature you have remaining.

  1. Log in to cPanel.
  2. Navigate to the right-hand menu. Then scroll to the Statistics section. 
  3. Notice how the below example says 0/0. That means you are trying to add something your account does not allow.

    HostGator cPanel Statistics section

  4. If you are on Reseller, VPS, or WHM hosting accounts, please go into your WHM, create a new hosting package, or edit an existing one to have the features you want.
  5. Finally, upgrade your cPanel account to the new or updated package.
Need additional assistance? Please get in touch with us via phone or Live Chat so we can assist! HostGator's Support is here to help.