Why Do I Get an AJAX Failure Error in the Email Section of cPanel?
AJAX scripting has been integrated into the cPanel control panel. You may have noticed advanced functionality like sliding and expanding menus. While this script is meant to improve cPanel's usability, you may encounter some dificulties if AJAX is incompatible with your browser.
Incompatible browsers display the following error message in the email account section of cPanel:
At this time, this error seems to only affect Safari browsers that do not support AJAX scripting, specifically version 4 and some version 5.
To resolve this issue, try any of the following:
- Clear the Safari browser's cache.
- Try a different browser such as Firefox or Chrome.