Proxy Access for cPanel, WHM, and Webmail - Needed to Bypass Firewalls | HostGator Support
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Proxy Access for cPanel, WHM, and Webmail - Needed to Bypass Firewalls

HostGator name servers (or name servers that resolve to your HostGator server) must be used to use these proxy URLs. Otherwise, A records will need to be created for each subdomain using the IP located in the lower portion of the left column in cPanel, so they point to the HostGator server.

For this guide, make sure to replace "example.com" with your actual domain name.

cPanel access URL

With our Linux Shared hosting accounts, users have access to a control panel that contains the admin functions of their account. Generally, access to cPanel can be granted by using the following syntax:

http://example.com/cpanel

The above URL would convert to the following URL within the address bar:

http://example.com:2082

Unfortunately, the above URLs may cause a problem for some users as it attempts to connect to port 2082; this is an uncommon port and may be blocked by corporate and public firewalls, thus preventing access by the user.

To know more about accessing your cPanel, please read this article:

Unable to access URL?

If the URL above does not work, try accessing cPanel using the following syntax:

http://cpanel.example.com

This syntax does not connect using an uncommon port and allows access. The same rules apply for accessing Webmail and WHM.

WHM URL

The URL to access WHM without the need to use an uncommon port would be:

http://whm.example.com

To find out more about how to log in to Web Host Manager (WHM), please visit this article:

Webmail URL

The URL to access webmail without the need to use an uncommon port would be:

http://webmail.example.com

You may also want to visit this article to know more about logging in to your webmail:

Need further assistance? HostGator's Support is here to assist! Please contact us via phone or chat so we can help you.