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Providing Feedback to HostGator

We want to hear what you think. Whether it's your experience working with our 24/7 support or an issue with one of our products, your feedback helps us make things better for everyone.

Check out the following sections to learn how to provide both positive and constructive feedback on our performance:

Product Feedback

Follow these steps to send us your input on HostGator products.

  1. Log into your Customer Portal at https://portal.hostgator.com/

    • If you cannot remember your password, click on the Forgot Password link below the login area, then follow the instructions emailed to the primary email address on file.

  2. Click Feedback in the lower right-hand corner.

  3. In the pop-up, please share your suggestions, ideas, or constructive feedback for HostGator.

Employee Kudos

We want to hear about HostGator employees that go above and beyond for you! To leave positive feedback on a HostGator employee's performance, please email us at kudos@hostgator.com and provide us with the employee's name and the estimated date and time of your conversation. We want to recognize the employees who make HostGator awesome for our customers!