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PayPal Account Update Explained

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This content only applies to those using GATOR Builder by HostGator.


We’ve updated our PayPal system to make sure we’re providing the tools you need to grow your business and help you succeed.

Please note: If you still need to update your account information, you can do so by clicking here. If we don't have your updated billing info we won’t be able to charge your account and your services could get canceled. That’s the last thing we want to happen, so be sure to help us help you continue to grow your business!

Take a look at some of the most common questions about this PayPal account update below:

Am I being charged today?

No, your account will not charge at this time, you are only confirming that the payment information we have on file is up to date. Your account will charge upon your normal renewal cycle.

If you’re not sure when your account is set to renew, you can check at any time within your website dashboard, under the invoices tab.

Why is this change happening?

We've upgraded our PayPal system to help us better serve you and help you grow your business, which will make it easier for you to pay for our website builder tools and services through PayPal from now on. 

Why do I need to enter my login information?

Entering your credentials again into PayPal will make sure that we have the correct account associated with your account in our new system.

Will my website be affected?

Your website will not change because of this update. However, if your PayPal account information is not updated, we won’t be able to charge your account and your services could get canceled.

In the meantime, you will not be able to make any add-on purchases or upgrading your account to a new plan until you update your PayPal credentials. 

What will this change/improve?

With our updated PayPal system, we can better serve your needs and make it easier for you to pay for our website builder tools through PayPal as you can continue to grow your business.

We’re sorry for any inconvenience this may cause, but this should only take a minute, and it will only help us better support you and your business.

Thanks for choosing Gator for your website and for helping us make sure our systems are up to date. We’ll continue working hard to provide your business with the tools and services you need.