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Integrated Shipping


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HostGator customers with upgraded accounts will now be able to utilize Integrated Shipping within their stores using Shippo! Using Shippo means you'll save time, and make more money thanks to priority shipping options, print label creation, and updated order management processes!

Shippo is an integrated software company that helps e-commerce businesses to incorporate shipping with multiple carriers through an API and web application. HostGator users will now be able to utilize weight based shipping with priorities like, "Next Day, 2 Day, or Standard Shipping."

Some of the features included with the Shippo Integrated Shipping experience are:
As a customer:
  • The store customer will get to select the carrier and speed of the shipping.
  • The calculation of the shipping charge is real-time, based on weight and destination
  • Easy to use and makes checking out a seamless experience.
As a store owner:
  • The store owner can create carrier shipping labels in our order processing area.
  • The selection the customer made in the checkout is shown for order processing, while the store owner can validate or make adjustments for shipping speed and cost.

The Simple Steps:

  1. Create a Shippo account
  2. Enter Default Package Size
  3. Setting Up Carriers
  4. Enter Product Weights
  5. Managing Shipping

Step 1: Create a Shippo account

1. First, activate Integrated Shipping by navigating to your store settings and selecting Advanced Features.

Advanced Features - activate Integrated Shipping
2. Toggle the Integrated Shipping switch to activate this feature.
Switch to activate
3. Navigate to the Settings tab on the left and select the Advanced option at the top. 
Settings Tab then Advanced Options
4. Scroll down and select the Set up with Shippo button to start the setup process in the Shippo interface.
Set up with Shippo
5. On the new page, enter the details required, and select Sign up to continue.
Sign up to continue
6. Enter your Billing Information, and select Continue.

(You will not be charged for anything at this time. This is for future calculations.)

Enter Billing Information

7. Once you enter your details and billing information, be sure to select Allow Access to complete the account creation.

Select Allow Access
8. Finally, close the tab to navigate back to your store.
navigate back to your store

Step 2: Enter Default Package Size

Once you have set up your Shippo account, navigate back to your account where we will add your default package size. The integrated shipping tool will begin the process of estimating shipping costs based on this information.

1. Within your Advanced Settings area, click Manage shipping settings. NOTE: If you do not see the Manage Shippo settings button you, refreshing the page should populate the correct buttons. 

Manage shipping settings
2. In the new window that opens, enter the dimensions for the packaging size you plan to use the most. We advise basing this off your most common or popular items.  Once you have added your default package size, click Save to complete this process. Pro Tip: In the dropdown, we list various default package sizes available based on the most common boxes provided by shipping carriers. Selecting one of these options will automatically fill out the dimensions for you.
enter the dimensions for the packaging size

Step 3: Setting Up Carriers

Once you have created your account, and set up your default package size you will need to set up the carriers you would like to provide as options to ship through. 
*USPS is set up automatically for domestic customers; you can update the other carriers later.

1. Within your Advanced Settings tab, click Go to Shippo.

Go to Shippo
2. From your Shippo account, select Carriers from the left navigation.
Select Carries
3. On the Carriers page use the toggles to choose which carriers you would like to ship through.
use the toggles to choose which carriers you would like to ship through
4. If you would like to Add New carriers or enter an existing account (i.e., FedEx, UPS or DHL), select the My Carrier Accounts tab to choose which carriers you would like to use.
My Carrier Accounts

Step 4: Enter Product Weights

The last step to setting up Integrated Shipping is to enter the weights for each product you add to your store. To add product weights, first, you may want to review the process for Managing Products, which will cover how to add a product.

1. From within the store on the Products page, click on one of your products to open the Edit Product page.

Open Edit Product page

2. Scroll to the bottom and enter the total weight of the product in the Weight field.enter the total weight

3. Enter any additional product details as needed and choose Save and Publish.

Step 5: Managing Shipping

Pro Tip: The entry of basic shipping settings is required.  Flat rates are used as a fall back for the store customer charges.  For example, If a product's weight isn't set or experience errors. The "free shipping at a certain order value" is still supported with integrated shipping.

1. From the left navigation in your store, navigate to the Settings tab and under the Shipping Rate section choose Flat Rate, then Edit.
Edit Flat Rate

2. Add the minimum order amount to qualify for free shipping, cost per additional item, and the cost for shipping the first item.
Add the minimum order amount to qualify for free shipping
3. Hit Save and publish changes to save the settings for shipping.


Keep in Mind:
*You can change your default parcel size or disable Integrated Shipping at any time by pressing the Manage Shippo Settings button.

*You can access the Shippo account at any time by pressing the Go To Shippo button.