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How to Use WinMTR

HostGator recommends that you use WinMTR to run traceroute and ping on a domain with a single tool. WinMTR is available in 32-bit and 64-bit editions and is compatible with Windows XP, Windows Vista, and Windows 7.

To run a traceroute or ping on a domain using WinMTR:

  1. Open and run WinMTR.

    HostGator WinMTR

  2. In the Host field, type your actual domain name or the IP address of your server.

    HostGator WinMTR Host Field

    You will find your server address depending on the hosting package in your account. Please read the article What is My Server Address? to find out more.
  3. Push Start and wait.

    HostGator WinMTR Start

  4. Copy text or HTML to the clipboard, or take a screenshot of your results.

    HostGator WinMTR Result

  5. Contact us via phone or Live Chat and provide details of your problem, including the traceroute and ping results.