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How to Reset Magento Password

You can reset your Magento password in several ways. Please click the links below for the instructions:

  1. Go to your login screen at http://example.com/customer/account/login/.

    Please replace example.com with your actual domain and installation location.
  2. Click on Forgot Your Password under the login form.
  3. Enter the email address of the account you're trying to log in to.
  4. Click Submit to have the password sent to your email address.

Via QuickInstall

  1. Log in to cPanel.
  2. Navigate to the Software section, then click on the QuickInstall icon.

    HostGator cPanel QuickInstall Icon

  3. At the top of the QuickInstall page, click My Installs.

    QuickInstall My Installations

  4. Navigate to your Magento Installation, then click on the Reset Password link.

    Magento password link

  5. On the dropdown menu, select the user you want to reset the password with. Then, enter the new password.

    Select Magento Admin user

  6. Click the Reset Password button to change the password for the selected user.

Via phpMyAdmin

  1. Log in to cPanel.
  2. Under Databases, click phpMyAdmin.

    HostGator cPanel phpMyAdmin

  3. Click on the Magento Database name.

    Magento Database Name

    If Magento is installed through QuickInstall, this would be named mgnt1.
    If Magento is installed via Softacuolous, the database will be named mage773.
  4. Click admin_user from the left panelist.

    Magento Admin User

  5. Under Username, you will see the list of registered users. Under the user for whom you'd like to reset the password, click edit.

    Edit user link

  6. Look for Password, then clear the value on the far right.

    Magento clear password

  7. Enter your preferred password. Then, in the dropdown, select MD5 to encrypt your password.

    Encrypt Password

  8. At the bottom of the page, click GO.

Via Softaculous

  1. Log in to cPanel.
  2. Under Software, click on Softaculous Apps Installer.

    Softaculous Installer Icon

  3. On the Softaculous page, click on the Installations box. 

    Softaculous Installations Box

  4. Navigate to the Magento Installations section, then locate your domain name.
  5. Click on the pencil icon to edit the installation.

    Softaculous Edit Installations

  6. Navigate to the Admin account. Enter the username and preferred password on the Username and Password fields, respectively. 

    Softculous Magento Admin Account

  7. Click on the Save Installation Details button.

    Save Installations Button

Need additional assistance? HostGator's Support is here to help. Please contact us via phone or Live Chat so we can assist!