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How To Reset Account Password


This content only applies to Gator Website Builder hosting plans which are accessible by going to app.gator.com.

For more articles, check out the HostGator Gator Website Builder category
or directly access the Gator Knowledge Base.

Forgetting your password can be a frustrating and tedious problem that happens even to the best of us. 

If you have a problem with the instructions on this page, feel free to contact our support team, who can help clarify these instructions.

Our support team would never give out personal information such as usernames or passwords due to security reasons.

Resetting Your Password: 

  • Go to the main Gator.com homepage.
  • Look for and select the login option near the upper right-hand corner.
  • Once on the login page, click Forgot Password.

    Click Forgot Password

  • Enter the email address you used to create your Gator account and click Reset password.

    click Reset Password

  • An email will go to that address with instructions for completing the password reset.
  • Once you have reset your password from the email you received, navigate back to Gator.com and try to log in again.

    *If you still have trouble with this or are not receiving the password reset email, feel free to phone or Live Chat us at Support!

    Pro Tip:
    More often than not, your login email will be a Hotmail, Gmail, or some other type of third-party email since using a domain-specific email address is not recommended when creating accounts that use that domain. Remember, your account login email is nothing your customers will see and should be a third-party email like the providers above.