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How To Reset Account Password

This content only applies to Gator Website Builder hosting plans which are accessible by going to app.gator.com.

For more articles, check out the HostGator Gator Website Builder category
or directly access the Gator Knowledge Base.

Forgetting your password can be a frustrating and tedious problem that happens even to the best of us. 

If you are having a problem with the instructions on this page, feel free to reach out to our support team who can help clarify these instructions for you. Keep in mind; our support team would never give out personal information such as Usernames or Passwords due to security reasons.

It's also important to remember, our support team would never give out personal information such as Usernames or Passwords due to security reasons.

Resetting Your Password: 

  • From the main Gator.com homepage, look for and select the Login option near the upper right-hand corner.
  • Once on the Login page, look for and select the option for Forgot Password.
  • Enter in the email address you used to create your Gator account.
  • An email will go to that address with instructions for completing the password reset.
  • Once you have reset your password from the email you received, navigate back to Gator.com and try to log in again.
*If you still have trouble with this or if you are not receiving the password reset email, feel free to Chat us or Phone into Support!

Pro Tip: More often than not, your login email will be a Hotmail, Gmail or some other type of third party email since it’s not recommended to use a domain-specific email address when creating accounts that use that domain. Always remember, your account login email is nothing your customers will see and should be a third party email like the providers above.