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How to Remove Facebook Elements

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This content only applies to those using GATOR Builder by HostGator.

Effective 9/4/2019, Facebook is changing their APIs used to crawl public business pages.  Due to these changes, we have limited use of existing Facebook and Instagram elements within the editor. At this time we are working on a solution for customers, but for the time being, the elements and/or section must be removed as they will display a blank section on the published site.


Elements that will NOT be affected

Elements Not Affected by Facebook Changes


Elements that will be affected

Live Feeds Elements Affected by the Facebook Change
Image Gallery Elements Affected by the Facebook Change
 

How to Remove Affected Elements From the Drag and Drop Builder

1st Method - Removing Specific Element From Within a Section

  1. Within the editor, select the element you would like to delete.
    Select Element to Delete
  2. In the white bar that appears above the element, choose the trash can icon located on the right.
    Click the Trash Icon to Delete Element
  3. Once removed, make adjustments to the layout/section and republish the site for alterations to go live.
    Save and Publish Changes

2nd Method - Removing Entire Section

  1. Within the editor, select the section you would like to delete.
    NOTE: Deleting the section will remove all elements within it.
    Select the Section to Delete
  2. In the orange bar that appears on the upper left of the section, select the trash can icon.
    Click the Trash Icon to Delete the Section
  3. Once removed, make adjustments to the layout and republish the site for alterations to go live.
    Click Save and Publish to Update Changes