How to Delete a WordPress Site

This article discusses the Site Management options for your WordPress site within your Customer Portal.

To manage your website:

1. Log in to your Customer Portal.
2. Click on the Websites tab on the left-hand navigation menu.

   

3. Click on the Settings button of the WordPress site you are working on.

   

4. Click the Settings tab on the top menu.

   

    

5. Scroll down to the Site Management section. With the new Customer Portal experience, you are provided with three options for managing your site. 

   

    
   • Delete Content Only - This option will delete the currently installed WordPress site and re-install a blank, fresh instance of WordPress.
     • Choose this option if you are looking to continue to build your sites with WordPress but want to start over with a brand-new installation.
     • It is important to note that this will delete and overwrite any current data related to this installation, resulting in data loss for the site and being irreversible.
        
   • Delete site Permanently - This option will delete the entire site instance for the current domain.
     • This will delete all of the website files, associated databases, DNS zone files, addon/subdomain (if this is a site setup as an addon or subdomain), related email accounts, and all emails, FTP accounts, etc.
     • Choose this option if you are no longer using the current domain/site and are looking to start using a completely new domain and wish to install a brand-new website in its place.
     • This will result in data loss for all components of this site, and it is irreversible.
     • This option is disabled if you're currently on a Hatchling plan, as your hosting plan hosts only 1 website, and this is your primary website.
        
   • Remove WordPress Entirely - This option will delete the current WordPress instance for the site in question and leave an empty directory available for a fresh, new install.  
     • Choose this option if you no longer wish to use WordPress to design/manage your website and wish to start over with a different website-building tool (from Softaculous, for instance) or potentially migrate an existing site from a different host.
     • Please note that this will delete all current data related to this installation, resulting in data loss for the site instance, and it is irreversible.
        
6. A confirmation box will pop up. You need to re-enter the domain associated with your site to complete the deletion of your website. Below are the screenshots of the confirmation popup message for each option.
    
   • Delete Content Only

     

   • Delete Site Permanently

     

   • Remove WordPress Entirely