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How to Add Contacts to an Account

This content only applies to Gator Website Builder hosting plans which are accessible by going to app.gator.com.

For more articles, check out the HostGator Gator Website Builder category
or directly access the Gator Knowledge Base.

Important: HostGator’s CreativeMail email marketing tool is a permission-based email marketing service. Adding or importing names that go against our permission policy or anti-spam policy may result in the termination of your account.

Adding a single contact

  1. From within your Contacts tab, click Add Contact.
    Click on Add Contact
  2. Enter any relevant information, starting with the email address for the user.
    Please note: the Email Status automatically defaults to “I have permission to send email” under the assumption that you have obtained express permission to send emails to this contact, in accordance with our Email Permission Policy.
    Enter any relevant information
  3. Optional: Choose any labels that you would like to apply to this contact. For more information on how to create a label check out Creating Lists for your Contacts.
  4. Click Save on the bottom right to save the contact to your account.
    Click on Save

Importing a list of contacts from a spreadsheet

  1. From within your Contacts tab, click on Import Contacts.
    Click on Import Contacts
  2. The Import your contacts pop-up window will appear, click on Continue. 
    Click on Continue
  3. Click the Upload contacts button and in the pop-up window for your computer choose a .xls or .csv file and select Open.
    Click on Continue
  4. Match the columns to the correct data label (ie First Name, Last Name, Email Address). You may be asked to Confirm Mapping for each label; any incorrect labels can be changed by clicking the Drop Down
    button and choosing the correct label from the list to the right of each label. When all mapping is confirmed and correct, click the Review button in the bottom right of the window.
    Click on the Review button
    Click on the Review button
  5. You will see a preview of the contact data to be uploaded. If everything looks correct, click Complete. You will be asked to confirm that you are ready to submit your contacts.
    Click on Complete
    Click on Complete
  6. If you have no errors, you will receive a successful message that all your contacts have imported correctly into your account, and you can finish the process by clicking Close to be redirected back to your contacts. If there are any issues with the contacts that are added, you will see the number of contacts that were not imported from the set.
    Click on the Review button
Protip: You can add up to 50 contacts per file when importing from a spreadsheet. If uploading contacts, ensure that you have removed the header row if it contains labels so that it will not count toward your contact allotment.

Type or paste multiple contacts

  1. From within your Contacts tab, click on Import Contacts.
    Click on Import Contacts
  2. The Import your contacts pop-up window will appear, click on Continue. 
    Click on Continue
  3. In the sheet located in the lower half of the window, type or paste contact information in their corresponding columns.
    paste contact information in their corresponding columns
  4. Choose Continue once you have entered all the information.
    choose continue
  5. Confirm that the columns are tied to the correct data labels and click Complete. You will be asked to confirm that you are ready to submit your contacts.
    Click on complete
    Click on complete
  6. You will receive a successful message that all your contacts have imported correctly into your account and you can finish the process by clicking Close to be redirected back to your contacts.
    Click on Close

Automatically collect contacts from your website

You can automatically collect contacts any time a user makes a purchase from your store with no extra work, or by adding a contact form or subscribe section to your Express Editor website.