How to Add Contacts to an Account
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Important: HostGator's CreativeMail email marketing tool is a permission-based email marketing service. Adding or importing names that go against our permission or anti-spam policy may result in the termination of your account.
- Adding a single contact
- Importing a list of contacts from a spreadsheet
- Type or paste multiple contacts
- Automatically collect contacts from your website
Adding a single contact
- From within your Contacts tab, click Add Contact.
- Enter any relevant information, starting with the email address of the user.
Please note: the Email Status automatically defaults to "I have permission to send email" under the assumption that you have obtained express permission to send emails to this contact, in accordance with our Email Permission Policy.
- Optional: Choose any labels you would like to apply to this contact. For more information on creating a label, check Creating Lists for your Contacts.
- Click Save on the bottom right to save the contact to your account.
Importing a list of contacts from a spreadsheet
- From within your Contacts tab, click on Import Contacts.
- The Import your contacts pop-up window will appear. Click on Continue.
- Click the Upload contacts button and in the pop-up window for your computer, choose a .xls or .csv file and select Open.
- Match the columns to the correct data label (i.e., First Name, Last Name, Email Address). You may be asked to Confirm Mapping for each label; any incorrect labels can be changed by clicking the Drop Down button and choosing the correct label from the list to the right of each label. When all mapping is confirmed and correct, click the Review button in the bottom right of the window.
- You will see a preview of the contact data to be uploaded. If everything looks correct, click Complete. You will be asked to confirm that you are ready to submit your contacts.
- If you have no errors, you will receive a successful message that all your contacts have been imported correctly into your account, and you can finish the process by clicking Close to be redirected back to your contacts. If there are any issues with the contacts that are added, you will see the number of contacts that were not imported from the set.
- From within your Contacts tab, click on Import Contacts.
- The Import your contacts pop-up window will appear. Click on Continue.
- Please type or paste contact information in their corresponding columns in the sheet located in the lower half of the window.
- Choose Continue once you have entered all the information.
- Confirm that the columns are tied to the correct data labels and click Complete. You will be asked to confirm that you are ready to submit your contacts.
- You will receive a successful message that all your contacts have been imported correctly into your account, and you can finish the process by clicking Close to be redirected back to your contacts.
Automatically collect contacts from your website
You can automatically collect contacts whenever a user purchases from your store without extra work or by adding a contact form or subscribe section to your Express Editor website.