Professional Email - How to Create and Manage Folders

Folders help you sort the emails in your HostGator Professional Email mailbox into categories, and subfolders let you break those categories down even further. This article shows you how to create, rename, delete, and move folders and subfolders so your inbox stays easy to navigate.

• Log In to Professional Email Webmail ⤵
• Create a Folder ⤵
• Create a Subfolder ⤵
• Rename a Folder or Subfolder ⤵
• Delete a Folder or Subfolder ⤵
• Move a Folder or Subfolder ⤵

Log In to Professional Email Webmail

• Option 1: Access Webmail Through the HostGator Customer Portal ⤵
• Option 2: Access Webmail Directly ⤵

Option 1: Access Webmail Through the HostGator Customer Portal

1. Log in to your Customer Portal.
2. Click Email in the left-side navigation menu.
3. Optional: If multiple Professional Email subscriptions are listed, click Manage for the plan you want to access.

   
    

4. You’ll be automatically redirected to the Email Management page, where you can manage your email settings and subscriptions.
5. Click Login to Webmail.

   
    

6. Enter your Professional Email username and password.

   
    

7. Click Login.

Option 2: Access Webmail Directly

1. Go to the Professional Email login page.
2. Enter your email address and password.

   
    

3. Click Login.

Create a Folder

Follow these steps to add a new folder:

1. In the sidebar, scroll to the bottom of the folders list.
2. Click Add folder.

   
    

3. Type a name for the folder.
4. Click the blue tick, or press Enter, to confirm.

   
    

Create a Subfolder

A subfolder sits inside an existing folder. To create one:

1. Hover over the folder you want to put the subfolder in.
2. Click the three dots at the end of the folder name.
3. Select Create a subfolder.

   
    

4. Type a name for the subfolder.
5. Click the blue tick, or press Enter, to confirm.

   
    

Rename a Folder or Subfolder

1. Hover over the folder or subfolder you want to rename.
2. Click the three dots at the end of its name.
3. Select Rename.

   
    

4. Type the new name.
5. Click the blue tick, or press Enter, to confirm.

   
    

Delete a Folder or Subfolder

1. Hover over the folder or subfolder you want to delete.
2. Click the three dots at the end of its name.
3. Select Delete.

   
    

Move a Folder or Subfolder

1. Hover over the folder or subfolder you want to move.
2. Click it, then drag it onto the folder you want to move it into.

   
    

3. Release it. The item now appears nested under its new parent folder.