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Knowledge Base

HostGator Malware Protection: Dashboard Overview

Website security is an essential consideration for every HostGator customers. Cyberattacks and malware can disrupt your website and negatively impact your online reputation. HostGator offers a Malware Protection plan to help you effectively address website vulnerabilities and malware.

This article discusses the following:

Why Use HostGator Malware Protection?

  • Quickly spot issues: Get a clear overview of your site's security status and details about any detected threats.
  • Take action fast: Use step-by-step tools to fix infections or restore your site.
  • Stay informed: Access clear details about threats and receive guidance on what to do next.
  • Minimize downtime: Resolve issues efficiently and keep your website running smoothly.

Familiarizing yourself with the Malware Protection dashboard is vital for safeguarding your website’s reputation, data, and overall availability.

How to Access the HostGator Malware Protection Dashboard

There are 2 ways to access the HostGator Malware Security dashboard.

Security Tab

  1. Log in to your Customer Portal.
  2. Click on the Security tab on the left-hand menu.

    Customer Portal - Security Tab
     

  3. Look for the HostGator Malware Protection plan. Click Manage.

    Customer Portal - Security Tab - Manage
     

Websites Tab

  1. Log in to your Customer Portal.
  2. Click on the Websites tab on the left-hand menu.

    Customer Portal - Website tab
     

  3. Navigate to the Security tab in the horizontal menu. Click the Manage button in the HostGator Malware Protection section.

    Customer Portal - Website tab - Security - Manage
     

Inside the Malware Protection Dashboard

Malware Scan & Clean Plan

HostGator Malware Protection - Malware Scan & Clean Plan Dashboard
 

Antivirus Section:

  • Threat Detection: See current and past scan results.
  • Malicious: View files identified as harmful.
  • Compromised: Locate infected files or database areas.

HostGator Malware Protection - Antivirus Section
 

Malware Impacts Section:

  • Search engine blacklisting
  • Blocked outbound emails
  • Visitors are being denied site access
  • Slow site performance
  • And more

HostGator Malware Protection - Malware Types Section Screenshot
 

Malware Types Section:

  • Webshell: Malicious script allowing remote server control.
  • Uploader: Scripts used to upload more malware.
  • Phishing: Fake forms to steal information.
  • Mailer: Scripts sending spam or scam emails.
  • Adware: Injects unwanted advertisements.
  • Other: Miscellaneous or unique malware types.

Malware Types Section Screenshot
 

HostGator Complete Security Plan

HostGator Malware Protection - Complete Security Plan
 

Remediation Section:

  • Threat Removal: Track progress of malware removal.
  • Quarantined: Isolate suspicious files.
  • Cleaned: View files restored to safety.

HostGator Malware Protection - Remediation Section
 

Protection Enabled Section:

Confirms your website files are automatically scanned and remediated for malware.

HostGator Malware Protection -  Protection Enabled Section
 

Actionable Items: Getting Your Site Clean
  • Clean database injections
  • Purge malicious users
  • Restore core files
  • Remove artifacts
  • Clear cache

Click the Clean Up Now button to trigger a guided, automated cleanup process.

How can we help you? Please contact us via phone or chat if you need assistance.

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