goMobi from eNom
This article only applies to customers that have purchased goMobi from eNom instead of HostGator. HostGator also offers goMobi as well.
Cancelling goMobi Bundled with eNom
For HostGator to be able to process a refund for the goMobi service, you must first cancel the service within your eNom account.
In order to cancel the goMobi service from eNom, please take the following steps.
- First, log in to your eNom account at http://www.enomcentral.com
- Click on More Products > Create a Mobile Site > Manage
- Select goMobi subscription name
- Select Cancel Service
- A pop up will appear, select "Lose business from mobile users." Supply a reason for cancellation and click Cancel Service.
- The eNom account username
- The domain name the service was added to
- The order ID number (if you have one)