Error When Adding Addon Domains: domainadmin-domainexistsglobal
Have you seen the following error when attempting to add an addon domain or subdomain to cPanel?
This error above is a common issue that occurs when there is a pre-existing DNS record or domain. To resolve this issue, check the DNS zone of the corresponding primary domain and see if there is a DNS record already added for the addon domain or subdomain that you are trying to add.
If a DNS record exists, you cannot add the new domain until you remove the record and the DNS zone's corresponding entries.
If a DNS record does NOT exist, make sure there is not a subdomain present and related to the same name in your cPanel.
If no subdomain exists, but a DNS entry exists, it's probably a remnant of any previous domain management activity. Remove the DNS entry and try adding your new domain again.
How to Check Your DNS Records in cPanel
- Log in to cPanel.
- Scroll down to the Domains section. Then click on the Zone Editor icon.
- In the Search function, enter the domain name that you would like to check or scroll to the list of the domains below the search field.
- To view a domain's DNS record, click on the manage button corresponding to the domain name.
- You will be redirected to another page that will show the zone records for your domain.