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Error When Adding Addon Domains: domainadmin-domainexistsglobal

Have you seen the following error when attempting to add an addon domain or subdomain to cPanel?

domainadmin-domainexistsglobal

This error above is a common issue that occurs when there is a pre-existing DNS record or domain. To resolve this issue, check the DNS zone of the corresponding primary domain and see if there is a DNS record already added for the addon domain or subdomain that you are trying to add.

  • If a DNS record exists, you cannot add the new domain until you remove the record and the DNS zone's corresponding entries.

  • If a DNS record does NOT exist, make sure there is not a subdomain present and related to the same name in your cPanel.

  • If no subdomain exists, but a DNS entry exists, it's probably a remnant of any previous domain management activity. Simply remove the DNS entry and try adding your new domain again.

 


How to Check Your DNS Records in cPanel

  1. Log in to cPanel
  2. Scroll down to the Domains section. Then click on Advanced Zone Editor. 

    HostGator cPanel Advanced Editor Button

  3. From the drop-down menu of the Advanced Zone Editor, choose the domain or subdomain you wish to view.

    Advanced zone editor section

  4. From the Advanced Zone Editor's drop-down menu, choose the domain or subdomain you wish to view.

    HostGator cPanel Zone File Records


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