Error when adding Addon domains: domainadmin-domainexistsglobal
Have you seen the following error when attempting to add an addon domain or subdomain to cPanel?
This error above is a common issue that occurs when there is a pre-existing DNS record or domain. To resolve this issue, check the DNS zone of the corresponding primary domain and see if there is a DNS record already added for the addon domain or subdomain that you are trying to add.
If a DNS record exists, you cannot add the new domain until you remove the record and the DNS zone's corresponding entries.
If a DNS record does NOT exist, make sure there is not a subdomain present and related to the same name in your cPanel.
If no subdomain exists, but a DNS entry exists, it's probably a remnant of any previous domain management activity. Remove the DNS entry and try adding your new domain again.
How to check your DNS records in cPanel
- Log in to cPanel.
- Under the Domains section, click the Zone Editor icon.
- In the Search bar, enter the domain that you'd like to check or manually look for the domain in the list.
- Click the domain's Manage button to view its DNS records.
- You will be redirected to the DNS zone records of your domain.