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Knowledge Base

Customer Portal - Manage Packages

Within your Customer Portal, you can manage all of your hosting packages. This guide will show you how to locate your hosting package information, including your package status, plan type, and IP address.

How to Access the Hosting Tab

  1. Log in to your Customer Portal.
  2. Click Hosting on the left-hand menu.
  3. Click Websites to access the list of websites associated with the selected hosting plan.

    HostGator Hosting Tab Manage Button
     

What to See in the Hosting Tab

From this section, you can view your hosting plans, monitor resource usage such as disk storage, check hosted websites, review plan details, and access essential management tools like cPanel, File Manager, FTP, and SSH settings. It also provides convenient options to add new hosting plans, create websites, and manage your hosting environment from a single location.

Hosting Details Page

  1. Add Hosting Plan - Purchase and add a new hosting plan to your account directly
  2. Websites - Redirects you to the Websites Tab
  3. cPanel Email - Opens the settings page for your cPanel email
  4. File Manger - A shortcut button to open your cPanel File Manager on a new tab
  5. cPanel - Opens cPanel Dashboard on a new tab
  6. Name Servers - Displays your name servers
  7. SSH Keys - Displays your SSH username. You can click on the Manage button to manage your ssh keys
  8. FTP Access - Opens the FTP Management Page
  9. IP Address - Displays your server’s IP

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