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Customer Portal - Account Summary

The Account Summary page is the home page of HostGator's Billing & Support System, also referred to as the Customer Portal. It is the first page you see when you log into the Billing & Support System.

You can log into your billing account by visiting: https://portal.hostgator.com.

The left-hand side menu allows you to access a majority of areas of your Customer Portal. The remaining areas are found under the Account option in the top right-hand corner.

Customer Portal Dashboard

You can find the following items on the Account Summary page:

 

Hosting Packages

Customer Portal - Hosting Packages

  • A listing of the next packages (up to 3) set to renew on your billing account
  • The View More button that redirects to the Hosting Packages section
  • Links to the management of the hosting packages and addons
  • Direct access to cPanel

 

Quick Links

Customer Portal - Quick Links

  • Transfer or Manage domains
  • Add a new hosting package
  • View and update billing details
  • Request a content migration
  • Contact Support

 

Recommended Apps

 Customer Portal - Recommended Apps

This is a section where 3 of the most recommended apps are displayed.

 

Additional Features

At the top of the page, you can find:

Customer Portal - Top Features

  • A search box for our Knowledge Base
  • An option to start a Support Chat
  • The My Account icon to access your profile, settings, the Request Migration section, our support articles, a link to our front-of-site, and the Logout button

 

At the bottom of the page, you can find:

Customer Portal - Bottom Features

  • A Refer a friend button
If you experience issues with viewing your Account Summary page, please contact us via phone or Live Chat, and we will be happy to assist you.