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Creating a Web Hosting Account in Plesk

To get your first website set up in Plesk, you will first need to create a customer account that can host it. While you can create websites as the administrator account (this is what happens in Power User mode), it will limit you later on if you choose to add more domains later on or if you need to move the domain to another server.

  1. Log in to Plesk Administrator. 
  2. Click on the Customers tab in the left navigation bar.

    HostGator Plesk Customers Tab

  3. Then select Add New Customer on the page that appears.

    Add customer  button

  4. Provide at least a contact name and email address in the Contact Information in the form.

    New customer information

    Note: Ensure the email address is different from the one the administrator account is using, or you will get an error. The other fields in this area are optional, but they will make SSL certificate generation easier later on.
  5. In the Access to Panel section, enter the username and password you would like to use to manage the customer account. It is strongly suggested that you choose a different password than the one you chose for the admin account and that you use this account whenever you have changes to make to your domains. 

    Access  to Panel settings

  6. At this point, you can choose whether to create a subscription for the customer account immediately or wait until later when you log in as the new user. Since we are setting up web hosting now, leave the Create Subscription for the Customer checkbox checked and continue.

    Subscription details

    • In the Domain name box, type the domain name you want to host without the "www" in front. You should already have this domain registered. The nameservers are delegated to your Plesk server at the registrar, so if you have not done that already, you should do it before continuing.
  7. In the  Additional Subscription Settings page: 

    Additional Subscription settings

    • The IP address you choose depends on whether you have other sites on the server and whether you will be using SSL. Since we plan to use SSL, we will need to use the dedicated IP. Choose that one and continue.
    • There is a second username and password here you will need to set. This Username and Password are for the FTP logins you will use to upload your site later on. You will need to select a different username and password from the Customer account here. This is a username and password you might give to a developer, making sure it is not one you use very often.
  8. Click on the Add Customer button.
NOTE: If your DNS settings are not correct for your domain, you will see a warning stating so at the top of the screen after creating it. You should fix this problem before proceeding any further!

Next:  Service Plans and Subscriptions in Plesk


Introduction to Plesk Administration