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How to View Visitor Stats

Visitor stats provide essential insights into your website's traffic, helping you analyze user behavior and trends. You can easily access visitor data in the customer portal, including page views, unique visits, and referral sources. This guide will show you where to find these stats and how to interpret them to optimize your website's performance.

How to Access Visitor Stats in Customer Portal

To access your visitor analytics page, follow the steps below:

  1. Log in to your Customer Portal.
  2. Click Websites on the left side of the navigation menu.
    Websites Tab
    Alternatively, you can click on the Hosting tab, locate the hosting package you need to manage, and then click its MANAGE button.
    Hosting Tab
  3. On the website management page, locate the website you need to manage and click its SETTINGS button.
    Settings Button
  4. On the Overview page, scroll down slightly to locate the Visitor Analytics panel.
    Visitor Analytics Panel
  5. Click on REVIEW YOUR ANALYTICS under the Visitor Analytics panel.
    Review Analytics Button
  6. From here, you can access and view your Visitor Analytics page.
    Visitor Analytics Page
  7. If you'd like to view more detailed information about your visitor analytics, click the View Full Metrics button.
    View Full Metrics Button
  8. Select the domain you want to work with and click View to access it.
    View Full Metrics Button
  9. Once you click on that, you will be directed to your View Full Metrics page.
    View Full Metrics Button
  10. Alternatively, you can view statistics for the past 24 hours or the Past 7 days by selecting your preferred timeframe from the dropdown menu in the top-right corner of the Visitor Analytics page.
    Timeframe Dropdown
  11. When finished, scroll down to review visitor statistics, including Visitors, Page Views, and Bandwidth in the Visitor Analytics page. You can simply click See More Details to access additional insights.
    Timeframe Dropdown

Interpreting Your Visitor Analytics

To maximize the value of your analytics, grasp the key metrics on your Visitor Analytics page. Understanding these insights allows you to effectively assess website performance, user engagement, and resource consumption.

Here are the essential metrics to familiarize yourself with:

  • Visitors: This metric represents the total number of visits to your site, counting both new and returning users. Every time someone accesses your website, it is recorded as a visit.
  • Page Views: This refers to the total number of pages viewed by all visitors. It includes instances where a single user views the same page more than once.
  • Bandwidth: This shows the total data transferred when users access your website. A high bandwidth usage can suggest a lot of traffic or the presence of large media files.

Understanding your visitor stats can help you make informed decisions to improve your website's performance. These insights empower you to identify trends, optimize user experience, and allocate resources more efficiently.

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