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Configuring iPhone/iPad mail

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Using your iPhone to have quick access to your email is a logical necessity in today's modern world. If you have set up an email address with HostGator, and wish to send and receive your domain-specific email using the Mail application on your iPhone or iPad, then this article is for you!

This section will cover the necessary information needed to set up your 3rd party mail client. For more detailed information on setting up mac mail, feel free to review this support article directly from Apple: https://support.apple.com/.

Pro Tip: Since there are so many different types of phones, tablets, computers, Mac versions, and networks involved, this article will cover only the basic settings you will need. It's always recommended to reach out to someone who understands your device from a professional standpoint should you experience issues setting up email on a third-party mail client. This article, by no means, should serve as a comprehensive guide covering computer/phone specifics.

Setting up your email account on iPhone/Ipad Mail manually:

Here at HostGator, what we provide, and guarantee works, is the Webmail within your account. However, we know that you might like to use your own devices to send/receive mail, so we have server settings to connect you! 

Follow these steps to set up your email account manually:

  1. Go to Settings.
  2. Select Mail, then click Account.
  3. Enter your Name, Email, Password, and Description for your account.
    • User Name/Email and Password: Authentication credentials that allow access to your email account and messages. The username is the full email address. Example: yourname@domain.com.
  4. Click Next.
  5. Mail will try to find the email settings and finish your account setup.
    » If the automatic setup succeeds, tap Done to complete.
    » If Mail can't find your email settings,  you will need to enter them manually. Tap Next, follow these steps:
  6. Choose IMAP or POP.

    IMAP:

    • Server name: imap.yourdomain.com
    • SSL server port: 993 
      • If using SSL, set authentication to Password
    • Non-SSL server port: 143

    POP:

    • Server name: pop.yourdomain.com
    • SSL server port: 995
      • If using SSL, set authentication to Password
    • Non-SSL server port: 110
  7. Enter the Incoming Mail Server and Outgoing Mail Server.
    • Incoming Server: The server receives and stores messages sent to your email account, accessed by the email client via IMAP or POP3.
    • Outgoing Server (SMTP): The server that sends emails from your account. Your SMTP server may require some additional security settings, but these also are fairly easy to enable. Typically, if there is a checkbox or radio button labeled My Server Requires Authentication, it will need to be checked. 
  8. Click Next.
    » If your email settings are correct, tap Save to finish.
    » If the email settings are incorrect, you'll be asked to edit them.

Here are some resources for 3rd Party Mail Client Set-Up:

  • Chasm's - Tool which has a walkthrough for different mail clients.

  • Telstra - Tool, which has a walkthrough for different mail clients. 

  • Apple Mail Set Up - MacMail support.

If, in any case, you're still unable to save the email settings, you will need to reach out to your email provider.