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Changing Name Servers with LaunchPad

 

Name servers are essentially the address books for websites, which you can use to point (or connect) a domain to the desired server. If you registered a domain with a new hosting package, the domain should already be pointed to the proper HostGator server. Still, sometimes you may have incorrect name servers or need to change which name servers your domain is connected to.

HostGator has a single domain control panel that allows your domain names. The following instructions will show you how to change your domain's name servers using the Customer Portal.

Note: Most eNom and LaunchPad domains can be managed within the Customer Portal. If the domain you purchased or transferred to HostGator is not found in the Customer Portal, please reach out to us via phone or Live Chat so we can assist you.

To change your name servers:

  1. Log in to your Customer Portal.
  2. On the Dashboard, click Domains from the left-side menu.

    Customer Portal Main Menu

  3. In the Manage Domains section, you will see all the domains in your account. Click your domain or the More button to see the Domain Overview tab, where more details and options for the selected domain will be displayed.

    Managed Domains Overview

  4. Under Name Servers, click the Change link to update your name servers.

    Alternatively, you may hover your mouse over the icons on the left, then click Name Servers.

    Customer Portal Domain Settings Menu

  5. From here, you may either enter specific name servers or automatically point your domain to one of your hosting packages.

    Set Domain Name Servers

    • To automatically connect your domain to an existing hosting package:
       
      1. Select Automatically point my domain to my hosting account.
      2. Select the package you wish to connect your domain to from the dropdown box.
      3. Click the Save Name Servers button.
         
    • To manually connect your domain to specific name servers:
       
      1. Select Manually set my name servers.
      2. Enter as many name servers as you wish. To add more than 2 name servers, click the + icon.

        Manually Set Domain Name Servers

    • To use managed DNS with your domain, the name servers for the domain must be set to the following:

      ns1.launchpad.com
      ns2.launchpad.com
      ns3.launchpad.com
      ns4.launchpad.com

      Currently, we can set up a URL redirect for any domain without hosting for no extra fees; however, the name servers must be set to these name servers. To have us do this for you, please reach out to us via phone or Live Chat so we can assist you.
  6. Once you have entered your name servers, click Save Name Servers. Please remember that name server changes can take 24 to 48 hours to propagate.

 

You can also visit our consolidated guide of domain-related articles, Domain Overview.

Learn more about the basics of domain management and concepts in our support guide, Domain Concepts.

To see our go-to articles for managing your domains, please check out the Domain How-To's articles.

Are you looking for troubleshooting articles? You may browse through our Domain Troubleshooting guide.