Knowledge Base
How to Change MX Records on Windows (Plesk) Hosting
MX (Mail Exchange) records specify which mail server receives email for your domain. Update these records when changing your email service to a new provider, such as Google Workspace, Professional Email, or Microsoft 365.
Before You Begin
- Gather the MX hostnames and priority values provided by your new email provider.
- DNS record updates are subject to DNS propagation and may take time to become effective across the internet.
Changing Your MX Records
Follow the instructions in the Changing MX, A, and CNAME Records - Plesk article to update your MX records in Windows Hosting.
After Changing Your MX Records
- You may need to change the incoming and outgoing mail server settings in your email client or application. Contact your new email provider for the correct settings. Visit the Email Connection Settings article for more details.
- Add your new mail server to your SPF record so receiving servers accept mail sent from your domain. Without this, your messages may be rejected or marked as spam.
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