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  5. Changing MX, A, CNAME Records - Plesk 12.0 and 12.5

Changing MX, A, CNAME Records - Plesk 12.0 and 12.5

This article will cover how to change or create DNS records in Plesk 12 and 12.5:

Different versions of Plesk may have slightly different appearances but the steps outlined here are generally the same.

Change an Existing DNS Zone Record

To edit an existing DNS zone record:

  1. Log into Plesk.
  2. Click the Websites & Domains tab, then click the relevant domain.

    Plesk websites and domains section

  3. Locate and click DNS Settings.

    Plesk DNS Settings

  4. From here you may take the following actions:

    Plesk DNS zone

    • Click on the name of an existing record to edit its details (Click OK to save changes).

      edit host link

    • Place a check next to unwanted entries and click Remove to delete records.

      edit resource record

    • Click Add a Record to create a new record. See below ⤵ for more details.

The same steps will be taken to modify any other pre-existing DNS zone records. After making your changes, please allow between 4 to 8 hours for the changes to propagate.


Add DNS Zone Records

To add the specified records in Plesk, please follow the steps listed below from the DNS Editor:

MX Records

  1. Click Add Record.

    Add record section

  2. From the drop-down menu, change the Record type to MX.

    plesk add mx resource

  3. Mail domain field should be left blank.
  4. Set the mail exchange server to the name of your mail server (for example mail.example.com).
  5. If you were given a mail exchange server name, a priority number may have been provided; if not, very high(0) is fine.
  6. Click OK.

A Records

  1. Click Add Record.

    plesk add record section

  2. From the drop-down menu, change the Record type to A.

    Add A record section

  3. For Domain name, enter the name of the record.
  4. For IP Address, enter the desired IP address for the record.
  5. Click OK.

CNAME Records

  1. Click Add Record.

    plesk add record section

  2. From the drop-down menu, change the Record type to CNAME.

    add cname section

  3. For Domain name, enter the name of the record.
  4. For Canonical name, enter the domain you wish to point the record to.
  5. Click OK.