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  5. Can I Speak to an Administrator?

Can I Speak to an Administrator?

You may speak to a Web Advisor at any time via phone or live chat; however, Server and Billing Administrators are only available through the ticket system. You cannot speak to those administrators in live chat or on the phone.

How to Contact an Administrator

Please contact us via phone or chat and communicate your issue to our Web Advisors. If your issue requires a response from an administrator it will be escalated to a ticket.

If you have a ticket that is not being handled correctly, please call or join live chat and tell us about it.