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Billing Portal - Account Credits

The Account Credits page displays all of the credits associated with your billing account. You can view all details surrounding the credits by selecting the See Full Details link under the associated credit.

View Account Credits

To view your account credits:

  1. Log into your Client Area at https://portal.hostgator.com/
    • If you cannot remember your password, click on the Forgot Password link below the login area, then follow the instructions emailed to the primary email address on file.
  2. Select Credits from the Billing section of the menu.

  3. You can select next to the credit to view additional information regarding the credit shown.

  4. You can select to close the additional information section.
    Hide Details
Note: Clicking on the Invoice ID number will bring up the invoice that the credit was paid towards.
If you experience issues with viewing your account credits, please contact HostGator support via phone or Live Chat support and we will be happy to assist you.