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Affiliates FAQ

What is the Affiliate Program?

The Affiliate Program for HostGator is a way to earn money while you refer customers to HostGator from your website, social media, blog, etc.

If you are interested in joining the program, it's free and easy! You can learn more and apply HERE.

What is Impact (Impact Radius)?

Impact is the technology and payment processing platform we use to host our affiliate program. Here you can see reports, earnings, links/banners, and receive important announcements for the program.

When will I get my payment?

Our standard turnaround for payments is 2 months + 10 days. This is to account for HostGator's amazing 30 money-back guarantee, which makes our hosting risk-free to try!

We also have a minimum threshold for payment processing. To learn more about the details of our program, please visit our Affiliate Agreement (PDF).

I am having trouble logging in. What should I do?

Please make sure you log in from one of our two platforms you are joined to. Impact or CJ Affiliate.

If you have forgotten your password/username, please use the prompts on the login pages to assist you in retrieving or resetting your information.

Am I only getting $50 for 6+ sales?

Nope! You can earn upwards of $125/sale with our performance tiers! To learn more about the performance tiers, you can look HERE.

How do I make a promo code?

To create a custom promo code, you must be joined to the affiliate program via Impact. You will see Resource Links once you log in to your dashboard page. There will be a link to click on called Request a Custom Promo Code. That will give you step-by-step instructions with screenshots.

What is the application process, and when will I be approved?

The application process is relatively quick, easy, and FREE! You can find the link to start the application process HERE.

We aim to approve applications after a manual review in about 48 hours during regular business hours/non-holidays.

I was denied for not having enough traffic (no content).

We require that applications are submitted with a functioning URL with relevant content and seem to have some reasonable amounts of traffic driven to the site to ensure that both the affiliate and HostGator have a mutually beneficial partnership.

These are up to our affiliate team's discretion.

Can I make a commission on addons?

HostGator's Affiliate Program pays on hosting sales ONLY.

How do I receive my payment?

Depending on their payment processing options, you can set up your payment preferences through Impact or CJ Affiliate. There are a few to choose from, so please consult with the platforms directly with any specific questions.

How do you track sales?

Depending on what platform you are joined to, we can track your sales/referrals through tracking links that a customer clicks through, OR we can use custom coupon code tracking. This is where a customer can use your custom code without clicking a link at our checkout, and you will receive credit any time that custom code is used.

If you have questions about this, feel free to contact us directly at affiliates@hostgator.com.

Am I required to have a hosting account with HostGator to be a part of the Affiliate Program?

Not at all, although many of our customers end up being some of our best advocates!

I was a part of the old Affiliate Program before the switch to Impact. Do I still have an account?

If you aren't sure if your account was transferred over or if you didn't set up a new account after our old platform closed, you should contact us at affiliates@hostgator.com or create a new account with us by signing up HERE!

What do the different Status Details mean?

In our Impact platform reporting, we have status details that let you know the customer's status or standing with HostGator and thus give you information about your sales eligibility for a commission. These statuses are fluid and updated regularly and will only be locked at the time of payout.

Can I sign up for my clients?

We don't recommend signing up on another customer's behalf. If you have extenuating circumstances, please contact us at affiliates@hostgator.com.

How do I generate a tracking link?

You will need to login into your affiliate account, and there may be a tab for links/banners/ads or a generic link on your dashboard page. We constantly have sales, updated creative, or promotions, so please ensure you are also opted into receiving our promo newsletters and announcements.

If you have any questions, please contact us at affiliates@hostgator.com.