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Accessing Web Disk and WebDav

Web Disk (also known as WebDAV) is a drag-and-drop interface in cPanel which allows you to access your website's files as if it were a local drive on your computer. (The same results can be accomplished using FTP via Windows Explorer.)

The following video tutorial will guide you through how to connect to Web Disk.

Note: Web Disk connection is a known issue in cPanel, and your connecting results may vary. While we will do our best to assist you in troubleshooting connection issues, the amount of support we can provide may be limited.

The images in the video use the old cPanel interface. The steps will be the same; however, the buttons and location may differ.

How to configure client access

Typical connection instructions:

  1. Log in to cPanel.
  2. In the Files section, click the Web Disk icon.

    cPanel Web Disk Icon

  3. Scroll down to the Main Web Disk Account section and click Configure Client Access.

    Configure Web Disk Account

  4. Choose your Operating System (for your personal computer).
Note: The system may automatically detect your computer's operating system.
  1. Click Download Configuration Script.
  2. In the File Download pop-up, click Save File and save the file to your local computer.
  3. On your computer, open and run the file.

You can now view website files from your personal computer. You can also drag and drop files from your local drive to your website. 


How to connect to web disk with no SSL

If you use Windows Vista, Windows 7,8,10 to access Web Disk over an unencrypted connection, cPanel requires that you enable Digest Authentication. If you have a signed SSL certificate for your domain, Digest Authentication is unnecessary.

Web Digest authentication is an unencrypted authentication method. This means that your cPanel credentials may be transmitted in plain text. It is highly recommended that you use FTP instead, as it is more secure.

To enable Digest Authentication:

  1. Click Enable Digest Authentication. A confirmation dialog box will appear.
  2. Click OK.

To disable Digest Authentication:

  1. Click Disable Digest Authentication. A confirmation dialog box will appear.
  2. Click OK.

Before configuring Web Disk either on Windows or macOS, make sure that you have your server name at hand. This article is your guide in finding your server name: What is My Server Address?.

How to configure web disk in Windows

  1. From the start menu, search for file explorer. 
  2. Click on Computer, then click on Add a Network location. The Add Network Location Wizard will appear.
  3. In the Network access text box, enter your server address, enter http://hgexample.com:2077 (or https://hgexample.com:2078). 
    • Make sure to replace hgexample.com with your domain name.
  4. Click next
  5. Type your Web Disk username and password.
  6. Web Disk space icon will appear on your desktop.
  7. The public_html folder will appear in your Web Disk space.

How to configure web disk in macOS

  1. From the menu, click on Go, then click on Connect to Server.
  2. In the Server Address field, enter http://yourdomain:2077 (or https://yourdomain:2078).
    • Make sure to replace hgexample.com with your domain name.
  3. Click the Connect button.
  4. In the WebDAV Authentication window, enter your Web Disk username and password.
  5. Click OK. Your Web Disk space icon will appear on the desktop like any other disk or network drive.
  6. Double-click the icon to open it.
  7. The public_html folder will appear in your Web Disk space.