{"id":20434,"date":"2018-10-17T17:02:16","date_gmt":"2018-10-17T22:02:16","guid":{"rendered":"https:\/\/www.hostgator.com\/blog\/?p=20434"},"modified":"2018-11-01T12:01:18","modified_gmt":"2018-11-01T17:01:18","slug":"holiday-sale-launch-checklist-online-stores","status":"publish","type":"post","link":"https:\/\/www.hostgator.com\/blog\/holiday-sale-launch-checklist-online-stores\/","title":{"rendered":"The 10-Step Holiday Sale Launch Checklist for Online Stores"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">The holiday season is coming! For eCommerce businesses, it\u2019s not so much the most wonderful time of the year as it is the most important. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">For the next couple of months, people will be in spending mode as they collect gifts for loved ones and prepare for various holiday celebrations.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For retail businesses, <\/span><a href=\"https:\/\/nrf.com\/resources\/consumer-research-and-data\/holiday-spending\/holiday-headquarters\/holiday-faqs\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">holiday sales account for 20-30%<\/span><\/a><span style=\"font-weight: 400;\"> of all sales for the entire year. A lot of your online store\u2019s success for the year could depend on these next few weeks - you don\u2019t want to do anything wrong.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And yet, even<\/span><a href=\"https:\/\/www.cnbc.com\/2015\/11\/30\/cyber-monday-why-retailers-cant-keep-their-sites-from-crashing.html\" target=\"_blank\" rel=\"noopener\"> <span style=\"font-weight: 400;\">big sites like Target and Paypal<\/span><\/a><span style=\"font-weight: 400;\"> have taken a hit in the past on the biggest shopping days of the year for not being adequately prepared. If your website isn\u2019t doing its job right during the holiday season, you\u2019ll lose sales.<\/span><\/p>\n<p><a href=\"https:\/\/www.hostgator.com\/dedicated-server\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-18320\" src=\"https:\/\/www.hostgator.com\/blog\/wp-content\/uploads\/2017\/12\/Dedicated.png\" alt=\"best dedicated server hosting\" width=\"470\" height=\"60\" srcset=\"https:\/\/www.hostgator.com\/blog\/wp-content\/uploads\/2017\/12\/Dedicated.png 470w, https:\/\/www.hostgator.com\/blog\/wp-content\/uploads\/2017\/12\/Dedicated-300x38.png 300w\" sizes=\"(max-width: 470px) 100vw, 470px\" \/><\/a><\/p>\n<h2>Your Holiday Sale Launch Checklist<\/h2>\n<p><span style=\"font-weight: 400;\">Do everything in your power in the weeks leading up to the holidays to make sure your online store won\u2019t have any issues when it counts most.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To make that easier for you, here\u2019s a handy checklist of steps to take.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3>1. Review last year\u2019s analytics so you know what to expect.<\/h3>\n<p><span style=\"font-weight: 400;\">You can learn a lot about what to expect this year by looking to last year. Pull up your Google Analytics data from last year&#8217;s holiday months to see:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\"> \u00a0\u00a0\u00a0\u00a0\u00a0<a href=\"https:\/\/www.hostgator.com\/blog\/holiday-traffic-surges-mistakes-online-stores\/\">How your traffic volume changed during the holiday season<\/a><\/span><\/li>\n<li><span style=\"font-weight: 400;\"> \u00a0\u00a0\u00a0\u00a0\u00a0Which pages got the most traffic<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> \u00a0\u00a0\u00a0\u00a0\u00a0Which products were the most popular<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> \u00a0\u00a0\u00a0\u00a0\u00a0What keywords brought the most people to your website (and are they different during the holiday season than the rest of the year?)<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> \u00a0\u00a0\u00a0\u00a0\u00a0Which channels drove the most traffic (search, social, email, links from other sites, etc.)<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> \u00a0\u00a0\u00a0\u00a0\u00a0The demographic break down of your visitors during the holiday season (and whether it\u2019s different than the rest of the year)<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> \u00a0\u00a0\u00a0\u00a0\u00a0What devices your visitors are coming from<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">All of this information will be useful in forming a more effective strategy for your holiday marketing,<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If your primary audience is usually 15-year old boys, but during the holiday season you notice their moms are usually the ones visiting your site, then you\u2019ll know it pays to shift your marketing strategy to the audience making the purchases. If your past data shows that paid search ads work especially well the week of Black Friday, then you know to increase your PPC ad spend during that time.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.hostgator.com\/blog\/use-your-website-analytics-to-prepare-for-holiday-traffic\/\">Turning to your site analytics during the holidays<\/a> can provide a wealth of insights that enable you to truly make the most of the season this year.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3>2. Create a plan for discounts and specials and how you\u2019ll promote them.<\/h3>\n<p><span style=\"font-weight: 400;\">People are ready to spend money, but that doesn\u2019t mean they don\u2019t still want to save anywhere they can. Your competitors will definitely be offering deals and promotions during the holidays so if you want a chance at winning business, you need to promote attractive offers as well.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Decide on the discounts you can offer on popular products this season to get people to buy. Consider other specials that may push potential customers to buy, such as free gift wrapping or shipping. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">And create a plan for promoting your offers to your target audience(s) on all your main marketing channels (especially those that your analytics showed worked best last year).<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3>3. Make sure your website\u2019s organized for holiday shoppers.<\/h3>\n<p><span style=\"font-weight: 400;\">For some online stores, the way your website is organized the rest of the year may work just fine for the holiday season. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">For others, you can benefit from trying to see your store and products with fresh eyes: what pages and categories would someone looking for holiday gifts or items find useful?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you have a lot of small, affordable items, creating a category for Stocking Stuffers or White Elephant Gifts might help your visitors find something specific they need this time of year, and help you optimize for some holiday keywords.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-20441\" src=\"https:\/\/www.hostgator.com\/blog\/wp-content\/uploads\/2018\/09\/best-buy-stocking-stuffers-page-for-holiday-season.png\" alt=\"best buy stocking stuffers page for holiday season\" width=\"491\" height=\"277\" srcset=\"https:\/\/www.hostgator.com\/blog\/wp-content\/uploads\/2018\/09\/best-buy-stocking-stuffers-page-for-holiday-season.png 1020w, https:\/\/www.hostgator.com\/blog\/wp-content\/uploads\/2018\/09\/best-buy-stocking-stuffers-page-for-holiday-season-300x169.png 300w, https:\/\/www.hostgator.com\/blog\/wp-content\/uploads\/2018\/09\/best-buy-stocking-stuffers-page-for-holiday-season-768x434.png 768w\" sizes=\"(max-width: 491px) 100vw, 491px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Make sure any changes you make to your store\u2019s organization are intuitive - keep your target audience top of mind in this step.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3>4. Confirm all new holiday pages are optimized for SEO.<\/h3>\n<p><span style=\"font-weight: 400;\">Every new page you add to your website for the holidays should follow the same SEO best practices you use for the rest of your website. Namely:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\"> \u00a0\u00a0\u00a0\u00a0\u00a0Do keyword research to determine the best primary and secondary keywords to target on the page.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> \u00a0\u00a0\u00a0\u00a0\u00a0Customize the page URL so that it\u2019s both intuitive and includes your primary keyword.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> \u00a0\u00a0\u00a0\u00a0\u00a0Update the page\u2019s <a href=\"https:\/\/www.hostgator.com\/blog\/write-title-tags-seo\/\">title tag<\/a> to include the primary keyword.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> \u00a0\u00a0\u00a0\u00a0\u00a0Update all the heading tags on the page to include keywords, where relevant.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> \u00a0\u00a0\u00a0\u00a0<\/span><a href=\"https:\/\/www.hostgator.com\/blog\/how-to-optimize-images-for-seo\/\"><span style=\"font-weight: 400;\">Optimize all your images<\/span><\/a><span style=\"font-weight: 400;\"> by including keywords in the file name and alt tags.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> \u00a0\u00a0\u00a0\u00a0\u00a0Add a <a href=\"https:\/\/www.hostgator.com\/blog\/write-best-meta-descriptions\/\">meta description<\/a> with a strong CTA to encourage click-throughs from Google.\u00a0<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">But as always, make sure all the elements of your page combine to provide a positive experience for your visitors first, and search engines second. Don\u2019t sacrifice clarity to get your keyword in there a few more times.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3>5. Review (and possibly update) your return policy.<\/h3>\n<p><span style=\"font-weight: 400;\">There are a lot of wonderful things about gift giving (and receiving), but the one big catch is that you usually don\u2019t know for sure what the other person wants. During this time of year more than any other, having a good return policy is important for ensuring your customers choose to buy from you and have a good experience when they do.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If your customer excitedly hands your product over to their loved one only to learn it\u2019s the wrong size or something they already own - how will they feel if returning it is a difficult process, or worse, you don\u2019t allow returns at all?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If your return policy is at all strict throughout the rest of the year, consider updating it at least through the holiday season. A generous return policy will make people more likely to do their holiday shopping with you and return to your brand for future purchases.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3>6. Test out the checkout process on your website.<\/h3>\n<p><span style=\"font-weight: 400;\">If there\u2019s anything about the checkout process on your website that\u2019s difficult or inconvenient, you want to know about it before you lose customers over it. Use a company credit card to make a few test purchases on the site.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Don\u2019t just do this once on your usual computer and browser. Try it out on various computers, in different browsers, and on as many mobile devices as you can access. If possible, ask a friend to make some test purchases too so you can get an outsider\u2019s perspective on the process.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you notice anything that slows the checkout process down or makes it even slightly more difficult, change it before the holiday season is in full swing.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3>7. Test out all important links and forms.<\/h3>\n<p><span style=\"font-weight: 400;\">If any of your links point to the wrong place, your visitors won\u2019t be able to find what they\u2019re looking for and are more likely to leave the site. And if your forms don\u2019t work properly, you could miss out on important contact attempts and lose sales because of it.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Have an employee spend a day going through the website to try out all the links and confirm that they take the user where they should. Test out all the forms on the site, too. As you did with the checkout process, make sure to do so on various devices and in different browsers to be comprehensive.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3>8. Calculate shipping speeds so you can advertise 'delivery by'\u009d dates.<\/h3>\n<p><span style=\"font-weight: 400;\">While people care about how long they have to wait on an order year-round, it becomes especially important once you get into late November and December. Anyone browsing your website close to the main gift-giving dates will want to know they\u2019ll get their items in time.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can increase conversions during that time by providing clear information on when your customers can expect to receive an order based on the shipping option they choose.<\/span><\/p>\n<p>Here&#8217;s an example from Nordstrom:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-20442\" src=\"https:\/\/www.hostgator.com\/blog\/wp-content\/uploads\/2018\/09\/nordstrom-holiday-shipping-speeds.jpg\" alt=\"nordstrom holiday shipping speeds\" width=\"480\" height=\"328\" srcset=\"https:\/\/www.hostgator.com\/blog\/wp-content\/uploads\/2018\/09\/nordstrom-holiday-shipping-speeds.jpg 480w, https:\/\/www.hostgator.com\/blog\/wp-content\/uploads\/2018\/09\/nordstrom-holiday-shipping-speeds-300x205.jpg 300w\" sizes=\"(max-width: 480px) 100vw, 480px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Keep in mind that the winter months bring weather patterns to many areas that can slow packages down, so be prepared with a plan to make amends if a customer doesn\u2019t get a package when they expect to because of a storm or icy roads. Even if the delay isn\u2019t your fault, it\u2019s your job to turn a disappointing experience into a good one.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3>9. Check that your hosting can handle higher traffic.<\/h3>\n<p><span style=\"font-weight: 400;\">It\u2019s every online store\u2019s nightmare: your website crashing on one of the biggest shopping days of the year. It even happened to Amazon on Prime Day this year, proving that it can happen to anyone. But you can reduce the risk of it happening to you by<\/span><a href=\"https:\/\/www.hostgator.com\/blog\/prepare-website-holiday-traffic-upgrade-hosting\/\"> <span style=\"font-weight: 400;\">upgrading your hosting<\/span><\/a><span style=\"font-weight: 400;\"> if you\u2019re expecting a big increase in traffic.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you\u2019re not sure if your website hosting plan can cover the amount of traffic you expect this year, get in touch with them and ask. If they can\u2019t give you the answer you want, consider switching to a new<\/span><a href=\"https:\/\/www.hostgator.com\/\"> <span style=\"font-weight: 400;\">web hosting provider<\/span><\/a><span style=\"font-weight: 400;\"> or a more advanced plan.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3>10. Make sure you have plenty of stock.<\/h3>\n<p><span style=\"font-weight: 400;\">This one requires moving off your website to check that what\u2019s on the website is accurate. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Check your inventory to make sure that every product listed, and especially those you plan to promote heavily, are in stock. Use last year\u2019s analytics to determine if you should buy more of a particular item so you don\u2019t risk leaving money on the table if it runs out too early.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Just as importantly, make sure you have all the packaging materials you need to handle the orders that will come in. You don\u2019t want orders held up because you ran out of boxes or tape.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2>Be Prepared With Our Holiday Sale Launch Checklist<\/h2>\n<p><span style=\"font-weight: 400;\">Your website has a big job to do, but you have to make sure you\u2019re ready to fulfill everything the website promises to your visitors.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Go through our Holiday Sale Launch Checklist to make sure you\u2019re ready for the season this year. A profitable holiday season will put your online store on strong footing as you move into the New Year.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The holiday season is coming! For eCommerce businesses, it\u2019s not so much the most wonderful time of the year as&#8230;<\/p>\n","protected":false},"author":166,"featured_media":20587,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[98],"tags":[104],"class_list":["post-20434","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-startup-small-business","tag-featured"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.2 (Yoast SEO v23.2) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The 10-Step Holiday Sale Launch Checklist for Online Stores - HostGator<\/title>\n<meta name=\"description\" content=\"Go through our Holiday Sale Launch Checklist to make sure you\u00e2\u20ac\u2122re ready for the holiday season this year. Your website has a big job to do!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.hostgator.com\/blog\/holiday-sale-launch-checklist-online-stores\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The 10-Step Holiday Sale Launch Checklist for Online Stores\" \/>\n<meta property=\"og:description\" content=\"Go through our Holiday Sale Launch Checklist to make sure you\u00e2\u20ac\u2122re ready for the holiday season this year. 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