{"id":19894,"date":"2018-11-05T09:02:09","date_gmt":"2018-11-05T14:02:09","guid":{"rendered":"https:\/\/www.hostgator.com\/blog\/?p=19894"},"modified":"2019-02-05T12:56:10","modified_gmt":"2019-02-05T17:56:10","slug":"building-ecommerce-website","status":"publish","type":"post","link":"https:\/\/www.hostgator.com\/blog\/building-ecommerce-website\/","title":{"rendered":"How to Design an eCommerce Website"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">When<\/span><a href=\"https:\/\/www.hostgator.com\/website-builder\"> <span style=\"font-weight: 400;\">building an eCommerce website<\/span><\/a><span style=\"font-weight: 400;\">, you know that the ultimate goal of the site is to get people to make purchases.<\/span><a href=\"https:\/\/www.hostgator.com\/website-builder\"><br \/>\n<\/a><\/p>\n<p><span style=\"font-weight: 400;\">You can\u2019t just focus on building an e-commerce site that looks great (although that\u2019s worth doing too)   you have to make sure every element of the web design guides people toward the point of buying something from you.<\/span><a href=\"https:\/\/www.hostgator.com\/website-builder\"><br \/>\n<\/a><\/p>\n<p><span style=\"font-weight: 400;\">Fortunately,<\/span><span style=\"font-weight: 400;\"> building an eC<\/span><span style=\"font-weight: 400;\">ommerce<\/span><span style=\"font-weight: 400;\"> website<\/span><span style=\"font-weight: 400;\"> is easier than it\u2019s ever been. You don\u2019t have to hire an expensive designer or learn coding from scratch. If you don\u2019t have much money to spend or time to work with, you can use a <\/span><span style=\"font-weight: 400;\">eCommerce website<\/span><span style=\"font-weight: 400;\"> builder to<\/span><a href=\"https:\/\/www.hostgator.com\/blog\/get-ecommerce-website-running\/\"> <span style=\"font-weight: 400;\">create an eCommerce site<\/span><\/a><span style=\"font-weight: 400;\"> that\u2019s professional and geared toward achieving your goals.<\/span><a href=\"https:\/\/www.hostgator.com\/website-builder\"><br \/>\n<\/a><\/p>\n<p><span style=\"font-weight: 400;\">Whether you build the website yourself or hire someone to do the legwork, there are a few important steps you should take to make sure your <\/span><span style=\"font-weight: 400;\">eCommerce website<\/span><span style=\"font-weight: 400;\"> will do its job.<\/span><\/p>\n<p><a href=\"https:\/\/www.hostgator.com\/website-builder\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-12733\" src=\"https:\/\/www.hostgator.com\/blog\/wp-content\/uploads\/2016\/10\/HostGator-Website-Builder.png\" alt=\"HostGator Website Builder\" width=\"600\" height=\"73\" srcset=\"https:\/\/www.hostgator.com\/blog\/wp-content\/uploads\/2016\/10\/HostGator-Website-Builder.png 600w, https:\/\/www.hostgator.com\/blog\/wp-content\/uploads\/2016\/10\/HostGator-Website-Builder-300x37.png 300w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/a><\/p>\n<h2>1. Organize Your eCommerce Website Based On How People Shop.<\/h2>\n<p><span style=\"font-weight: 400;\">One of the first steps to building an <\/span><span style=\"font-weight: 400;\">eCommerce website<\/span><span style=\"font-weight: 400;\"> is figuring out what pages and categories to include. You\u2019ll obviously want a home page and pages for each of your different products. But how will you organize all those product pages so that people can find what they\u2019re looking for?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Think about how your potential customers are likely to shop and browse and<\/span><a href=\"https:\/\/www.hostgator.com\/blog\/website-architecture-best-practices-seo\/\"><span style=\"font-weight: 400;\"> build out the site architecture<\/span><\/a><span style=\"font-weight: 400;\"> that makes the most sense based on that.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For example, if you sell pet food and supplies, you might organize your website based on the type of pet your visitors have (dog, cat, fish, mouse, etc.) with subcategories under each for product types (toys, treats, food, etc.). Anyone visiting the site can pretty quickly figure out how to narrow down their search based on their particular needs. \u00a0And by visiting a page that groups a lot of similar products together, they can browse all the dog treats or cat toys available and pick the one they most want.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2>2. Make Your eCommerce Site Responsive.<\/h2>\n<p><span style=\"font-weight: 400;\">According to <\/span><a href=\"https:\/\/www.hostgator.com\/blog\/mobile-shopping-trends\/\"><span style=\"font-weight: 400;\">mobile shopping trends<\/span><\/a><span style=\"font-weight: 400;\">, almost a third of all shopping online now happens on mobile devices. If your <\/span><span style=\"font-weight: 400;\">eCommerce website<\/span><span style=\"font-weight: 400;\"> doesn\u2019t work well on mobile, you\u2019ll be missing out on a lot of potential sales (and it will hurt your SEO to boot). For most <\/span><span style=\"font-weight: 400;\">eCommerce websites<\/span><span style=\"font-weight: 400;\">, the best way to <\/span><a href=\"https:\/\/www.hostgator.com\/blog\/how-make-website-mobile-friendly\/\"><span style=\"font-weight: 400;\">make your website mobile friendly<\/span><\/a><span style=\"font-weight: 400;\"> is to make it responsive.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Responsive websites provide the same information and images on each page no matter what device they\u2019re on, but they position them differently in order to make the page fit the screen. An image that shows up next to text on the desktop will show up below it, for instance.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-8012\" src=\"https:\/\/www.hostgator.com\/blog\/wp-content\/uploads\/2014\/05\/responsive-web-design-01.jpg\" alt=\"responsive web design\" width=\"494\" height=\"278\" srcset=\"https:\/\/www.hostgator.com\/blog\/wp-content\/uploads\/2014\/05\/responsive-web-design-01.jpg 610w, https:\/\/www.hostgator.com\/blog\/wp-content\/uploads\/2014\/05\/responsive-web-design-01-300x168.jpg 300w\" sizes=\"auto, (max-width: 494px) 100vw, 494px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Luckily, responsive websites have become enough of a norm that a good website builder or designer will offer a responsive option as a matter of course.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2>3. Include a Search Bar.<\/h2>\n<p><span style=\"font-weight: 400;\">Many of your visitors will be content to browse the site to find items they like, but some will know exactly what they\u2019re looking for. A search bar gives them a way to get directly to the page they need and is, therefore, one of those<\/span><a href=\"https:\/\/www.hostgator.com\/blog\/features-every-ecommerce-website-needs\/\"><span style=\"font-weight: 400;\"> features that every eCommerce site should have<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2>4. Have a Shopping Cart.<\/h2>\n<p><span style=\"font-weight: 400;\">Your ideal customer isn\u2019t going to see one item they like and go straight to the purchase process. They\u2019ll spend some time browsing and choosing several items they want.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A shopping cart is another standard feature of eCommerce stores because it allows visitors to save the items they want to purchase while they continue browsing, and then go through the purchasing process once for all of them.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And for visitors that add items to a shopping cart but don\u2019t buy right away, you can follow up with a<\/span><a href=\"https:\/\/www.hostgator.com\/blog\/send-emails-small-business-customers\/\"><span style=\"font-weight: 400;\"> reminder email to your customers<\/span><\/a><span style=\"font-weight: 400;\"> to help nudge them back to the site toward a purchase. <\/span><\/p>\n<p>&nbsp;<\/p>\n<h2>5. Include Wish List Functionality.<\/h2>\n<p><span style=\"font-weight: 400;\">Including wish list functionality accomplishes a few different things:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">It gives people an easy place to point friends and family in the lead up to a gift-giving event   a situation people regularly make purchases for.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">For people who prefer to do research before they buy a product, it gives them a chance to save the items they like for possible future purchase.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">For anyone avoiding impulse buys for budgetary reasons, they can mark now the things they want to come back for later.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Giving people a way to use your website to create a list of items they want creates a few opportunities where those items are more likely to become future sales.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2>6. Include Reviews.<\/h2>\n<p><a href=\"http:\/\/www.pewinternet.org\/2016\/12\/19\/online-reviews\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Over half of regular online shoppers\u00a0<\/span><\/a><span style=\"font-weight: 400;\">say they read reviews almost every time they shop online. Looking at customer reviews has become a regular part of the purchasing process.By including a review feature on your website, you give your customers a way to hear directly from each other   which is more powerful than what you can tell them.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Enabling reviews from third parties shows your customers you\u2019re confident that your products can stand up to customers\u2019 honest feedback. And if the reviews are positive (which they should be if your products are solid), they\u2019ll increase your sales.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As an added benefit, reviews can help you gain valuable feedback about the products you offer and the service experience your customers have. You may be able to pick up some tips that help you improve your eCommerce business results over time. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">For example, at HostGator, we feature<\/span><a href=\"https:\/\/www.hostgator.com\/reviews\"> <span style=\"font-weight: 400;\">reviews<\/span><\/a><span style=\"font-weight: 400;\"> on a dedicated page on our site:<\/span><\/p>\n<p><a href=\"https:\/\/www.hostgator.com\/reviews\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-19900\" src=\"https:\/\/www.hostgator.com\/blog\/wp-content\/uploads\/2018\/07\/Screen-Shot-2018-07-30-at-10.35.44-PM-1024x479.png\" alt=\"hostgator reviews\" width=\"493\" height=\"231\" srcset=\"https:\/\/www.hostgator.com\/blog\/wp-content\/uploads\/2018\/07\/Screen-Shot-2018-07-30-at-10.35.44-PM-1024x479.png 1024w, https:\/\/www.hostgator.com\/blog\/wp-content\/uploads\/2018\/07\/Screen-Shot-2018-07-30-at-10.35.44-PM-300x140.png 300w, https:\/\/www.hostgator.com\/blog\/wp-content\/uploads\/2018\/07\/Screen-Shot-2018-07-30-at-10.35.44-PM-768x359.png 768w\" sizes=\"auto, (max-width: 493px) 100vw, 493px\" \/><\/a><\/p>\n<h2>7. Offer a Guest Checkout Option.<\/h2>\n<p><span style=\"font-weight: 400;\">When someone takes the step of creating an account on your website, it provides you with awesome long-term opportunities. It means they can use some of the features we\u2019ve talked about here   like creating wish lists and adding reviews &#8211; \u00a0and that you can provide them with relevant promotional emails and reminder emails after cart abandonment.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But creating an account takes time and for some visitors who aren\u2019t sure they\u2019ll come back, it can feel like an inconvenience to have to take the steps of creating an account. They just want to make their purchase already.<\/span><span style=\"font-weight: 400;\">Including an<\/span><a href=\"https:\/\/chargeback.com\/reducing-customer-friction-checkout\/\"><span style=\"font-weight: 400;\"> easier guest checkout option<\/span><\/a><span style=\"font-weight: 400;\"> removes friction from the checkout process so more people are willing to go through the whole process, rather than changing their mind when it looks too time-consuming.<\/span><\/p>\n<h2><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-19901\" src=\"https:\/\/www.hostgator.com\/blog\/wp-content\/uploads\/2018\/07\/Screen-Shot-2018-07-30-at-10.42.38-PM-1024x395.png\" alt=\"rei guest checkout option\" width=\"500\" height=\"193\" srcset=\"https:\/\/www.hostgator.com\/blog\/wp-content\/uploads\/2018\/07\/Screen-Shot-2018-07-30-at-10.42.38-PM-1024x395.png 1024w, https:\/\/www.hostgator.com\/blog\/wp-content\/uploads\/2018\/07\/Screen-Shot-2018-07-30-at-10.42.38-PM-300x116.png 300w, https:\/\/www.hostgator.com\/blog\/wp-content\/uploads\/2018\/07\/Screen-Shot-2018-07-30-at-10.42.38-PM-768x296.png 768w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/h2>\n<h2>8. Invest in High-Quality Product Photography.<\/h2>\n<p><span style=\"font-weight: 400;\">For physical products, a photograph can often tell your visitors valuable information about the product that your words can\u2019t communicate as well.<\/span><a href=\"https:\/\/www.objeqt.com\/blog\/product-photography-ecommerce-conversion\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\"> 78% of online shoppers<\/span><\/a><span style=\"font-weight: 400;\"> say they want to see images that bring products to life.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You not only need to provide photographs for all of the products you sell, but you should also invest in making sure the images are high quality. Whether you<\/span><a href=\"https:\/\/www.hostgator.com\/blog\/boost-sales-effective-product-photography\/\"><span style=\"font-weight: 400;\"> take the photos yourself<\/span><\/a><span style=\"font-weight: 400;\"> or invest in a professional product photographer, make sure the images you use look great and show your products in the best light.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2>9. Make Your Contact Info Easy to Find.<\/h2>\n<p><span style=\"font-weight: 400;\">You should do your best to answer all the common questions your customers may have on your website, but even so, you\u2019ll have customers that need to get in touch at some point. When that happens, make it as easy as possible for them to find a way to get in touch about whatever issue they\u2019re having.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Don\u2019t make them dig through the website for a simple email address or phone number. You can\u2019t provide good customer service until your customer has successfully managed to get in touch. And customer service is the best tool you have for repeat business.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2>10. Perform User Testing.<\/h2>\n<p><span style=\"font-weight: 400;\">Building an eCommerce website <\/span><span style=\"font-weight: 400;\">requires doing a lot of guessing about what people will respond to. Even if you work really hard to put your potential visitors first and try to design the site based on how you think they\u2019ll behave, you won\u2019t get it all right on your own.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Before you launch, do some\u00a0<\/span><a href=\"https:\/\/www.hostgator.com\/blog\/diy-ux-guide-website-usability-testing\/\"><span style=\"font-weight: 400;\">website usability testing<\/span><\/a><span style=\"font-weight: 400;\">. Bring in some other people who can look at your website with fresh eyes. Have them take the steps on the site you most want your visitors to take   like creating an account, making a purchase, and signing up for the email list. They can provide honest feedback about any difficulties or inconvenience they experienced.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Their feedback will enable you to make any last minute tweaks needed to correct problems you didn\u2019t know how to see yourself.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2>Design Your eCommerce Website with Quality in Mind<\/h2>\n<p><span style=\"font-weight: 400;\">eCommerce businesses live and die on the quality of their websites. Make sure you do your due diligence to build a successful eCommerce site that can do the main job you need it to.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>When building an eCommerce website, you know that the ultimate goal of the site is to get people to make purchases. You can\u2019t just focus on building an e-commerce site that looks great (although that\u2019s worth doing too) you have to make sure every element of the web design guides people toward the point of [&hellip;]<\/p>\n","protected":false},"author":166,"featured_media":19926,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[19],"tags":[104],"class_list":["post-19894","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-web-and-hosting-tips","tag-featured"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Design an eCommerce Website - HostGator<\/title>\n<meta name=\"description\" content=\"Let us be your guide as we outline building an ecommerce website and why you may want to use an ecommerce website builder.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.hostgator.com\/blog\/building-ecommerce-website\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Design an eCommerce Website - 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