Community Guidelines for the HostGator Blog

We’re so glad that you’re part of the HostGator blog community! The HostGator blog is a place to learn how to build your website, how to grow your business with your website, how to grow with online marketing, and best practices for after your website launch. These community guidelines are intended to document our approach to engaging with and moderating the blog. Please follow these community guidelines, and join us for discussion about growing your business online.

 

Guiding Principles

All activity and discussion on the HostGator blog will follow HostGator’s acceptable use policy.

According to our acceptable use policy, “HostGator reserves the right to refuse service to anyone. Any material that, in our judgment, is obscene, threatening, illegal, or violates our Terms of Service or the acceptable use policy in any manner may be removed from our servers (or otherwise disabled), with or without notice.” The policy extends to comments and discussions on the blog.

 

Zero tolerance spam policy

HostGator has a zero tolerance spam policy against the sending of unsolicited email, bulk emailing, and spam. We extend this zero tolerance spam policy to the HostGator blog and discussions that happen in the comments feature of the blog. What do we mean by that?

It’s encouraged to share links that are relevant to the topic or that will expand on the knowledge that other readers have about the topic, but links that are irrelevant and unrelated to the topic will be seen as spam and will be deleted.

 

The blog is meant to help you learn, but we aren’t customer support.

We aren’t equipped to handle customer support via the blog, but we do have a world-class customer service team that is available 24/7/365 via chat, phone, or email ticket. When possible, we will direct you to a blog post, knowledge base article, or support portal article that may address your issue. However, for questions related to your specific account, it’s best to contact customer support.  

 

We do moderate comments.

If you don’t see your comment posted right away, it may have been flagged for review. Your comment may be flagged for review and be pending approval if you use any of the negative words on our blacklist, use links in your comments, or post anything else a computer would identify as “spammy.”

 

Be polite and stay on topic.

The HostGator blog is a place to learn how to build your website, how to grow your business with your online presence, how to expand with online marketing, and best practices for after your website launch. We believe in sharing ideas and building upon what you’ve learned. We love discussion, and would like to hear your thoughts about the topics we have shared in our blog posts.

Be polite and stay on topic when engaging in conversation on the blog posts. We encourage respectful discussion, but not hateful language, profanities, harassment, or threats.

 

Now get to chatting!

If you have questions about these guidelines, contact us at hgblog@hostgator.com.