Any time you make a DNS (domain nameserver) change it takes around 24-48 hours to complete. During this proprogation time routers all over the world are updating their cache. This causes your site to be up and down randomly during the first 48 hours for different people at different times. Think of dns like a zip code. If you don't put a zip code on your mail the post office doesn't know where to send it. Domains are the same way if they don't have the DNS the internet doesn't know what server to send your request to.
Making The Changes
Every registrar has a different procedure for changing your domains DNS, however they are all done basically the same way. The welcome email you received from us provides you with the nameservers you need to change your domain to. You will then take those nameservers to wherever you bought your domain, and fill them in for your domain name.
Your nameservers should look something like...
(do not use the above unless told so in your welcome email)
Below are some flash movies on how to make the changes at a few of the more popular registrars. If your registrar isn't included you can still watch the movies to understand how it's done.
Managing Your Domain w/ Another Registrar
- Public Domain Registry (PDR)
- Registry Rocket
- Wild West Domains
Still need help?
If you're still having trouble updating your nameservers, or your registrar isn't listed you may be able to contact your registrar for assistance. If you do not know who your registrar is or need additional assistance, please contact our live support.